Dec 2020 – Jul 2021 · 7 mos · Surat, Gujarat, India

• Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals.
• Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping.
• Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met .
• Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service.
• Review, analyze, and develop actionable plans for productivity and loss prevention.
• Oversee and manage logistics utilized to transport products to customers and internal facilities, communicating with drivers and air partners to ensure efficient delivery of packages.

Aug 2020 – Dec 2020 · 4 mos · Surat, Gujarat, India

• Managed two cities with four One-ship centers and monitoring all performance and other deliverables are met by the partner as per the agreed SLA.
• Handling a lead role in the set-up, design and running LAAP model and managing day to day operational requirements of a high growth business, project management and implementation.
• Manage the first mile operations, Design the route for vehicle movement on time pickup and RTO deliveries as per given time slot.
• Coordinating with courier partner like Ecom Express, Xpressbees, Delhivery and Shadowfax for timely pickup and handover all the shipments to partners within TAT.
• Defining, measuring the area of improvement, analyzing and publishing the weekly data with senior managements.
• Coordinate with 3pl Partners regarding discrepancies and resolve within TAT. Coordinating with Central Team, Planning and Finance to ensure operations requirements are met.

Sep 2018 – Aug 2020 · 1 yr 11 mos · Surat

• Monitoring and Planning daily pickup operations across the city within defined SLA and coordinate with Seller and Shipper for on time pickup and connection of shipments.
• Monitoring HHD Device Performance and Pickup Performance.
• Maintain Daily Pickup Reconciliation of Snapdeal, Amazon, Flipkart and share report to management.
• Manage Fresh/RTO RTS, reverse pick up activities with PPC team and check proper hub operation and submitting final report to management on daily basis.
• Handling Manpower Planning, Fleet Management and Vendor Management.
• Within TAT closer of no info shipments of shippers on daily basis.

Dec 2015 – Apr 2018 · 2 yrs 4 mos · Bhiwandi, Maharashtra, India

• Manage total inward and outward movement, floor management, route identification, fleet management, security and administration, monitoring technical specifications, negotiating with vendors, monitoring vendor performance, custom clearing agent to reduce order furnishing time and reduce demurrage costs.
• Regularly following up with the Suppliers & returning rejected, excess material back to the supplier.
• Plan, coordinate and monitor the receipt,order,assembly and dispatch of shipments.
• Preparing GRN, SRN and Verifying closing stocks.
• Vendor management for warehouse, packing and other procurements.
• Handling queries of customers. Planning and purchase including coordination with service providers and other external agencies.
• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness for day to day operations.

May 2015 – Jul 2015 · 2 mos · Noida, Uttar Pradesh, India

• Market analysis and Dealer Satisfaction of weber products.