Mar 2017 – Jul 2020 · 3 yrs 4 mos

Jun 2016 – Feb 2017 · 8 mos

Jan 2015 – Jun 2016 · 1 yr 5 mos

Dec 2013 – Dec 2014 · 1 yr

Jun 2012 – Dec 2013 · 1 yr 6 mos · Mumbai Area, India

• a) Manage 58888 & 55558 Portfolio for entire West across all Telecom operators.
• b) Product Life Cycle as well as Customer Life Cycle management
• c) Strategic decision making to drive usage and revenues.
• d) Managing Relationships across all major Telecom Operators.
• e) Driving ATL and BTL initiatives in coordination Telecom Operators and in house media to maximize revenue.
• f) Competition Tracking & Bench-marking.

Jun 2011 – May 2012 · 11 mos · Mumbai

• Responsibility Areas
• a) Business Planning:
• Understand the exact requirement and work with product development team to meet the exact demand and upgrading current services.
• Responsible for making Strategic plans and proposals for meeting the goals.
• Leverage product/content placement and ATL/ BTL promotions to drive usage and revenues.
• Analyzing the current marketing trend and coming up with new and creative ideas to bring up better services.
• Managing single point of contact for establishing, implementing and maintaining our product platform and maintaining relations with the client.
• Generating Revenue by selling the OBD/USSD/SMS/Voice & WAP based products,
• Handling – Content, MIS and Technical teams.
• b) Vendor Management: Handling OBD business for 6 vendors in MMG circle

Jan 2011 – Jun 2011 · 5 mos

• Responsibility Areas
• To enhance customer relationship & to handle critical client queries.
• To schedule GPS device installation & troubleshooting of all Branches in India.
• To handle customer support department, delegate responsibilities.
• To handle payment follow-ups & Generating new order's and re-orders from old clients

Aug 2010 – Aug 2010 · 0 mo · Mumbai Area, India

• Undergone one week sales orientation program to understand grass root level sales process vis-à-vis consumer buying behavior.
• Job Responsibilities:
• 1. Lead a team of 4 sales persons to achieve daily sales targets.
• 2. Reporting daily sales to store manager.
• 3. Negotiation with customers (Direct interaction).
• 4. Provide product information to the customer.
• Achievement @ Big Bazaar:
• Achieved target during “5 Days Bachet Mela (11th Aug’10~15th Aug’10)” and received Certificate of Appreciation for the same from Future Group.

May 2010 – Jul 2010 · 2 mos · Mumbai

• Analyzing the current marketing trend and coming up with new and creative ideas to bring up better services.
• understand the exact requirement and work with product development team to meet the exact demand and upgrading current services
• Developed & deployed a new USSD. (Awarded Most Innovative product, by Airtel)