Oct 2024 – Present · 1 yr 6 mos

• I lead strategic growth initiatives, enterprise sales, and high-impact partnerships.
• Key Responsibilities & Achievements:
• Spearheading strategic partnerships with CXOs, industry leaders, and enterprise clients, significantly expanding our market presence.
• Leading go-to-market strategies, positioning Qolaba as a trusted AI solutions partner for SMBs and enterprises.
• Building and scaling the sales and growth teams
• Implementing outcome-based pricing models, reducing customer acquisition costs, and driving sustainable revenue growth.
• Establishing thought leadership through industry events, webinars, and strategic content initiatives.

May 2023 – Sep 2024 · 1 yr 4 mos

• I managed strategic banking partnerships, enhancing merchant acquiring capabilities and strengthening Razorpay’s fintech leadership position.
• Key Responsibilities & Achievements:
• Successfully managed merchant acquiring partnerships with leading banks and financial institutions, directly contributing to Razorpay’s rapid growth.
• Developed and executed strategic product roadmaps, significantly improving operational efficiency and customer experience.
• Streamlined partner onboarding processes, reducing onboarding timelines and enhancing compliance and risk management standards.
• Collaborated cross-functionally with product, engineering, and operations teams to deliver seamless merchant experiences.

Dec 2021 – Apr 2023 · 1 yr 4 mos · Gurugram, Haryana, India

• Partnered with 6 leading banks for NETC FASTag issuance program with a cumulative GMV of INR 1 Bn. Owned entire partner onboarding including scoping, agreement and commercial negotiations, finalising product flow and API integration.
• Lead partner onboarding, product roadmap, documentation and GTM for lending products like loan against car, car finance and pre approved auto finance to Park+ customer base - Created SOPs for internal and external bank ops team. Improved customer experience by reducing TAT breaches by 27%
• Responsible for setting up a semi-automated audit team resulting in reduction in compliance related leakages by 52%.
• Liaised with external and internal marketing teams for customer engagement to improve activation rate by 42% and cross sell Park+ services.
• Provided insights to senior leadership in areas of competitor analysis, market intelligence, best practices
• Lead API integration with banks, payment networks, switches
• Lead joint PR initiatives

Feb 2021 – Dec 2021 · 10 mos · Gurugram, Haryana, India

• Manage the account P/L by driving payment products like UPI, Payment gateways, CMS solutions
• Increase ICICI wallet share with cross-sell initiatives including assets, supply chain financing, vendor bill discounting, Letters of Credit.
• Lead API integrations with partners
• Built strategic partnerships with CXOs and senior management of venture funded new age startups
• Liaise with various Business correspondents to co-sell bank's digital products
• Manage the category team for enabling partnerships with Private Equity/Venture Capital funds, neo-banks and Banking-as-a-service (BaaS) fintechs

Apr 2019 – Jun 2019 · 2 mos · South Delhi, Delhi, India

• Created GTM plan for premium color coated steel brand in Delhi-NCR region
• Designed a market penetration strategy to fill white spaces by carrying out ATL/BTL activities
• Spearheaded strategic partner acquisition (inorganic growth) to derail competition and achieve instant market penetration in highly saturated market clusters.
• Drove on ground marketing campaigns for color coated steel category

Oct 2014 – Oct 2017 · 3 yrs

• Developed and deployed complex ETL mappings for dynamic scenarios using Business Intelligence tool Informatica BDM with efficient error handling techniques.
• End to end analysis of data warehouse for improvements and modifications in the product