Shreya Kundu

Program Manager

Bengaluru, Karnataka, India10 yrs 8 mos experience

Key Highlights

  • Expert in Agile practices and program management.
  • Led IoT projects saving $50M and enhancing customer satisfaction.
  • Certified Scrum Master and Kanban Practitioner.
Stackforce AI infers this person is a Program Manager with expertise in Agile methodologies and IoT technology.

Contact

Skills

Core Skills

Program ManagementAgile PracticesScrum Mastery

Other Skills

IoT implementationProduct discoveryMVP planningBacklog prioritizationRisk managementOperational excellenceFacilitationAgile ceremoniesTeam coachingImpediment removalTeam facilitationQuality assuranceBacklog managementTeam managementStory Slicing

About

With extensive experience in Agile practices and program management, I bring a solution-oriented approach to my role as Program Manager at Confluent. Passionate about driving innovation and delivering value, I collaborate with cross-functional teams to align business strategies with technical execution, ensuring seamless and efficient processes. My certifications as a Scrum Master and Kanban Practitioner reflect my commitment to fostering agile environments, enabling teams to achieve their full potential, and delivering impactful results. At Confluent, I lead initiatives that streamline product delivery and enhance operational efficiency. Previously, at Walmart Global Tech, I contributed to IoT implementation projects that supported business initiatives, improved Net Promoter Scores, and focused on product roadmaps and MVP planning. My expertise in coaching, mentoring, and backlog prioritization has consistently empowered teams to excel and achieve organizational goals.

Experience

10 yrs 8 mos
Total Experience
1 yr 7 mos
Average Tenure
1 yr 2 mos
Current Experience

Confluent

Program Manager

Feb 2025Present · 1 yr 2 mos · Bengaluru, Karnataka, India · Remote

Walmart global tech

Technical Program Manager

Apr 2022Feb 2025 · 2 yrs 10 mos · Bengaluru, Karnataka, India

  • Handling the IoT implementation project that is contributing towards a business initiative that will result in a savings of $50M and improvement of Net Promoter Score (NPS)
  • Getting involved in the product discovery phase along with the Product Owners to understand the necessity and the business value
  • associated with a particular requirement.
  • Working closely with the POs in defining the MVP and the roadmap of the product.
  • Actively participating in the backlog prioritization meeting to ensure that the team is focused
  • Working hand-in-hand with the Product owners and other stakeholders to ensure MVP goes live as per the scheduled plan, followed by subsequent release cycles.
  • Coordinating and driving the product go-live by anticipating the risks and blockers in the system for early warning.
  • Ensuring that the development quality metrics are met. (Unit test coverage percent i.e the ratio of the number of bugs found in internal testing to the number of bugs found in production)
  • Driving the team towards operational excellence. (Time to respond to production incidents, development cycle time, backlog
  • health)
  • Identifying risks and dependencies by running Program Increment (PI) Planning and helping teams commit and deliver to quarterly goals.
IoT implementationProduct discoveryMVP planningBacklog prioritizationRisk managementOperational excellence+2

Preqin

Scrum Master

Jun 2021Apr 2022 · 10 mos · Bengaluru, Karnataka, India

  • Facilitating 3 teams that are responsible for delivering initiatives pertaining to finance verticals
  • Facilitating release planning, sprint planning, backlog grooming, daily stand-ups and retrospectives
  • Owning the team and be open to provide feedback to them so that they become self-organizing and self-sufficient, and working with the teams on health assessment
  • Removing team impediments on a daily basis to allow them to deliver sprint goals and deliverables. Working effectively with others to remove delivery team roadblocks
  • Ensuring timely updates by regularly communicating status/progress to management/PO through burn down charts using Plandeck
  • Part of Scrum of Scrum (SOS) team meetings to ensure cross-functional coordination between various teams
FacilitationAgile ceremoniesTeam coachingImpediment removalScrum MasteryAgile Practices

News corp

Scrum Master

Apr 2020Jun 2021 · 1 yr 2 mos · Bengaluru, Karnataka, India

  • Facilitated the delivery of Data team, Data tooling and Integration team
  • Collaborated and acted as a bridge between a team of 12 members consisting of Developers, UI/UX designers, product managers & newsroom users
  • Ensured supreme quality of service delivery by resolving 95% of bugs raised in a quarter
  • Maintained standard velocity of the team by keeping the team members focused
  • Ensured commitment reliability (SP committed to delivered) of 95%
  • Coached and mentored teams and POs on improving story refinement, preparing and managing backlogs, handling conflicts as well as interpersonal relationships.
  • Helped prepare metrics for teams and management
  • Eliminated the process blockers to ensure a seamless process
  • Ensured team adapts to new development & testing practices
  • Built empathy within the team members so they don't work in silos
Team facilitationQuality assuranceBacklog managementScrum MasteryAgile Practices

Bounce

Scrum Master

Jun 2018Mar 2020 · 1 yr 9 mos

  • Facilitated several teams thereby creating a cumulative impact of increasing the rides from 300 to 1 lac + rides everyday
  • Managed teams to make the development process faster and agile
  • Facilitated and enabled Agile ceremonies, practices and principles
  • Coached and mentored teams and POs
Agile practicesTeam managementFacilitationScrum MasteryAgile Practices

Freshmenu

Scrum Master

Jun 2017Jun 2018 · 1 yr · Bangalore

Aditya birla fashion and retail ltd.

People Partner

Jul 2015Jun 2017 · 1 yr 11 mos · Kolkata, West Bengal, India

Education

Kalinga Institute of Industrial Technology

Master of Business Administration - MBA — HR & Marketing

Jan 2014Jan 2015

Kalinga Institute of Industrial Technology

B.Tech

Jan 2010Jan 2014

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