Pooja Pandey

Operations Associate

Lucknow, Uttar Pradesh, India3 yrs 7 mos experience

Key Highlights

  • Proven expertise in customer support roles.
  • Strong background in HR management.
  • Effective problem solver with customer-centric approach.
Stackforce AI infers this person is a Customer Support Specialist with HR expertise.

Contact

LinkedIn

Skills

Core Skills

Customer Support

Other Skills

Customer Service RepresentativesHR PoliciesHR ConsultingHuman Resources (HR)

Experience

3 yrs 7 mos
Total Experience
1 yr 10 mos
Average Tenure
1 yr 9 mos
Current Experience

Amazon

Customer Service Specialist

Jul 2024 – Present · 1 yr 9 mos · India · Hybrid

  • North America location
Customer Service RepresentativesCustomer Support

Startek

telecaller

May 2021 – Mar 2024 · 2 yrs 10 mos · Lucknow, Uttar Pradesh, India

Customer Service RepresentativesCustomer Support

Tech mahindra

Customer Service Specialist

Jul 2019 – May 2021 · 1 yr 10 mos

Customer SupportCustomer Service Representatives

Education

Amity University, Noida

Master of Business Administration - MBA — Human Resources Management and Services

Aug 2023 – Aug 2025

ISABELLA THOBURN P.G. COLLEGE

Bachelor of Arts - BA

Apr 2016 – Feb 2019

Amity University, Noida

Master of Business Administration - MBA — Human Resources Management and Services

Aug 2023 – Present

Amity University, Noida

Master of Business Administration - MBA — Hr

Aug 2023 – Present

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