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AHMED HUSSIEN

Operations Associate

Safaga, Al Bahr al Ahmar, Egypt2 yrs 9 mos experience
Highly Stable

Key Highlights

  • Proficient in technical support and customer service.
  • Strong analytical and troubleshooting skills.
  • Experienced in managing customer queries and complaints.
Stackforce AI infers this person is a Technical Support Specialist with a focus on customer service in the IT industry.

Contact

Skills

Core Skills

Technical SupportCustomer Service

Other Skills

Technical ServicesGreeting CustomersCertified Information Technology ProfessionalDatabase AnalysisOnboardingPython (Programming Language)InterrogationInformation Technology TrainingHelp Desk SupportEnglishMarketingSocial Media ManagementGraphic DesignVideo EditingSearch Engine Optimization (SEO)

About

AHMED HUSSIEN IT Technical Support +201159723325 ahmedmhussien97@gmail.com linkedin.com/in/ahmed-hussien-41a7b6217 / SAFAGA, RED SEA, EGYPT I am seeking a job opportunity at your eminent company that will enable me to expand my practical knowledge, enhance my technical and commercial skills and offers me a high potential for growth E X P E R I E N C E IT Technical Support AT EGYPT POST analyzing, troubleshooting and evaluating technology issues helping to keep employees productive or external customers of a company, helping them via the telephone or webchat Customer Services AT MSC CRUISES responding to customer queries processing customer orders resolving customer complaints E D U C A T I O N Management Information Systems (Arabic section) 09/2017 - 05/2021 Suez Higher Institute - Bachelor's degree Overall Grade: Good (73.26%) C E R T I F I C A T E S Digital Transformation Coursera IT PROFESSIONAL PROGRAM Information Technology Institute (ITI) S K I L L S Customer Service Decision Making Communication Skills Time Management Quick learner Self Motivated Leadership Skills L A N G U A G E S English Intermediate Arabic Native Computer Skills Good at using Microsoft office (Word ,Excel ,power point and Outlook) Excellent at Internet Research Social Media Management

Experience

2 yrs 9 mos
Total Experience
2 yrs 9 mos
Average Tenure
2 yrs 9 mos
Current Experience

Egypt post

Information Technology Technical Support

Aug 2023Present · 2 yrs 9 mos · Safaga, Al Bahr al Ahmar, Egypt · On-site

  • IT Technical Support AT EGYPT POST
  • analyzing, troubleshooting and evaluating technology issues
  • helping to keep employees productive or external customers of a company,
  • helping them via the telephone or webchat
Technical ServicesTechnical SupportCustomer Service

Education

Graduated from Suez Higher Institute

Management Information Systems — General

Sep 2017May 2021

SUEZ

Bachelor's Degree

Sep 2017May 2021

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