AHMED HUSSIEN — Operations Associate
AHMED HUSSIEN IT Technical Support +201159723325 ahmedmhussien97@gmail.com linkedin.com/in/ahmed-hussien-41a7b6217 / SAFAGA, RED SEA, EGYPT I am seeking a job opportunity at your eminent company that will enable me to expand my practical knowledge, enhance my technical and commercial skills and offers me a high potential for growth E X P E R I E N C E IT Technical Support AT EGYPT POST analyzing, troubleshooting and evaluating technology issues helping to keep employees productive or external customers of a company, helping them via the telephone or webchat Customer Services AT MSC CRUISES responding to customer queries processing customer orders resolving customer complaints E D U C A T I O N Management Information Systems (Arabic section) 09/2017 - 05/2021 Suez Higher Institute - Bachelor's degree Overall Grade: Good (73.26%) C E R T I F I C A T E S Digital Transformation Coursera IT PROFESSIONAL PROGRAM Information Technology Institute (ITI) S K I L L S Customer Service Decision Making Communication Skills Time Management Quick learner Self Motivated Leadership Skills L A N G U A G E S English Intermediate Arabic Native Computer Skills Good at using Microsoft office (Word ,Excel ,power point and Outlook) Excellent at Internet Research Social Media Management
Stackforce AI infers this person is a Technical Support Specialist with a focus on customer service in the IT industry.
Location: Safaga, Al Bahr al Ahmar, Egypt
Experience: 2 yrs 9 mos
Skills
- Technical Support
- Customer Service
Career Highlights
- Proficient in technical support and customer service.
- Strong analytical and troubleshooting skills.
- Experienced in managing customer queries and complaints.
Work Experience
Egypt Post
Information Technology Technical Support (2 yrs 9 mos)
Education
Management Information Systems at Graduated from Suez Higher Institute
Bachelor's Degree at SUEZ