Apr 2022 – Aug 2024 · 2 yrs 4 mos · Greater Boston · Hybrid

• Assist in the planning and development of enterprise IT infrastructure including cloud architecture, Kubernetes clusters, and end user applications.
• Develop and maintain Infrastructure as Code, using Ansible, Terraform, and Packer, to deploy resources in a cloud agnostic environment.
• Prototype end user applications for deployment in Kubernetes clusters leveraging Keycloak, Postgres, GraphQL, Python, Javascript, and Rust
• Consult with contractor teams to provide technology and methodology expertise, and assistance in agile development cycles
• Plan and manage large scale collaboration between contracting teams across multiple projects to ensure alignment on vision and timelines

Jul 2019 – Apr 2022 · 2 yrs 9 mos · Greater Boston · Hybrid

• Directly managed 3 junior and 3 senior developers and provided regular feedback, performance reviews, and ongoing mentorship
• Acted as team scrum master, and lead activities such as building and grooming the backlog, and leading sprint ceremonies
• Assisted in the building, and maintaining several customer facing web applications, running on Kubernetes clusters in air gapped systems
• Orchestrated and monitored application deployments and maintenance across classification levels
• Provided technical guidance to developers on ETL pipelines, and data normalization, validation, and modeling used

Dec 2017 – Jul 2019 · 1 yr 7 mos · Foxboro, Massachusetts · On-site

• Analyzed several new and existing ticketing data feeds to develop a SQL data model to provide consistent and aggregated data to front end visualization tools
• Lead the development, testing, and validation of complex SQL procedures and infrastructure using Snowflake to support newly generated ticketing data model
• Wrote supplemental Python and Java scripts to support ETL pipelines and the transformation and validation of incoming data
• Built ETL pipelines to ingest and transform custom data sets across multiple sources and formats
• Wrote validation scripts to support Test Driven Development approach and allow large scale testing of incoming data feeds, and quick addition of new feeds with consistent results.

Sep 2015 – Dec 2017 · 2 yrs 3 mos

• Assisted in designing, developing, and testing a new database and front end system to monitor large scale ETL across platforms
• Developed enhancements in Oracle systems to resolve consumer issues and add new functionality
• Ran internal stakeholder meetings to review current development cycles, resource requirements, and deployment schedules
• Scheduled, coordinated, and managed monthly database enhancement deployments
• Scripted tools to compare and validate customer data across multiple database platforms

Dec 2014 – Sep 2015 · 9 mos

• As a member of the operations team, partnered with members of the engineering team to troubleshoot data inconsistencies, and run root cause analysis on complex data ETL flows
• Proposed solutions and enhancements to assist with business needs, and solve problems found by end users in generated customer support tickets
• Lead interdepartmental meetings on issue resolution and management, and acted as a liaison between engineering and operations
• Shadowed engineers to learn data warehouse and OLAP architecture and data flow from ingestion to end user visualization

Jan 2014 – Dec 2014 · 11 mos

• Assisted with customer data support and researching root causes of data related issues for clients
• Helped with error resolution and management for existing data loads
• Onboarded new data loads and helped troubleshoot existing data flows

May 2011 – Jan 2014 · 2 yrs 8 mos · East Greenwich, Rhode Island

• Hired as one of the first members of the Information Technology team to implement solutions for data analysis, standardization, and optimization.
• Managed ETL processes for all incoming and outgoing file feeds for customer incentive and eligibility data, including custom reporting and data feeds.
• Standardized and documented file feed specifications to ensure data flowed through proprietary systems with appropriate IDs and change control.
• Ran QA and ensured any changes were properly captured throughout the life-cycle of the information. Made sure all changes were captured from personal identification data to updates on biometric analysis
• Acted as a technical contact for business client teams, and worked with them to outline data flow requirements and testing needs
• Assisted in configuration, maintenance, and permissions for customer SFTPs and incoming connections
• Wrote data extracts and processes in SSIS, SQL, and powershell, and helped in making existing procedures automated and scalable
• Wrote custom programs to ingest ad-hoc data and create reports for the customer health portal
• Communicated project details and requirements interdepartmentally, including client management, customer operations, implementation, and communications to optimize all components and determine that all needs were met

Feb 2011 – Jun 2011 · 4 mos · Groton, Connecticut

• Worked with special agents on active cases using Forensic Tool Kit
• Analyzed recovered hard drive data including emails, documents, and deleted history
• Configured SFTP and SSH connections and permissions
• Analyzed recovered cell phones for call and text history