Ram Chandra Das — Operations Associate
With 12+ years of experience in the Insurance with Banking sector (8 years in banking and 4 years in insurance), I specialize in branch operations, customer service, audit & compliance, and banking product sales & cross-selling. Currently working as a Branch Operations Manager at Ujjivan Small Finance Bank, I manage day-to-day operations, clearing, account maintenance, GL reconciliation, and regulatory compliance to ensure smooth branch functioning. I have a strong track record of achieving sales and service targets, maintaining high customer satisfaction, and consistently delivering 95%+ audit compliance scores. I am also experienced in team management and driving business growth.
Stackforce AI infers this person is a Banking and Insurance Operations Expert with a focus on customer satisfaction and compliance.
Location: Kolkata, West Bengal, India
Experience: 13 yrs 1 mo
Skills
- Branch Banking Operations
- Customer Service
Career Highlights
- 12+ years in Banking and Insurance sectors
- Achieved 95%+ audit compliance scores
- Expert in branch operations and customer service
Work Experience
Ujjivan Small Finance Bank
Branch Operations Manager (3 yrs 3 mos)
HDFC Bank Limited
Branch Operations Manager (4 yrs 1 mo)
Star Health and Allied Insurance Co. Ltd
Relationship Manager (2 yrs 11 mos)
Reliance Nippon Life Insurance
Relationship Manager (2 yrs 10 mos)
Education
Bachelor of Arts at University of Calcutta, Kolkata