S

Shashank Subramanian

Program Manager

Bengaluru, Karnataka, India15 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Experienced in data operations and analytics at Apple.
  • Proficient in SQL and production support engineering.
  • Strong background in technical documentation and incident handling.
Stackforce AI infers this person is a Data Operations and Support Specialist in the IT industry.

Contact

LinkedIn

Skills

Core Skills

Data AnalyticsProgram ManagementProduction SupportTechnical Support

Other Skills

SQLOracleServersDatabasesBusiness AnalysisLinuxMicrosoft OfficePerlShell ScriptingTechnical DocumentationIncident HandlingNetwork Monitoring

Experience

15 yrs 8 mos
Total Experience
5 yrs 3 mos
Average Tenure
12 yrs
Current Experience

Apple

Senior Program Manager - Data Operations & Analytics

Apr 2014 – Present · 12 yrs

SQLOracleServersTechnical SupportDatabasesBusiness Analysis+4

Introlligent solutions

Production Support Engineer

Jul 2012 – Apr 2014 · 1 yr 9 mos

  • Identifying and resolving production system issues within the scheduled time frame
  • Creating SQL,Perl and shell scripts to monitor backend data collection jobs
  • Monitoring and maintaining the health of multiple applications in production environments.
  • Conduct daily meetings with Senior Managers, Application Design Leads, Development/QA teams and Support Personnel to identify solutions for MIL
  • Create and maintain technical documentation and SOP
SQLPerlShell ScriptingTechnical DocumentationIncident HandlingNetwork Monitoring+2

Altisource business solutions pvt. ltd

Technical Service Engineer- Technology Helpdesk

Aug 2010 – Jul 2012 · 1 yr 11 mos

  • Co-ordination with all Infrastructure support teams in Altisource to facilitate the IT operations.
  • Incident Handling
  • Network Monitoring
  • Communicating company wide scheduled IT system maintenances and releases for tools

Education

St.Joseph's College or Arts and Science

Bachelor of Computer Application (BCA) — Computers

Jan 2007 – Jan 2010

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