H

Hitesh Jain

Operations Associate

Bengaluru, Karnataka, India19 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Experienced in financial management and analysis.
Strong background in employee engagement and customer service.
Proven track record in managing teams and processes.

Stackforce AI infers this person is a Financial Management and BPO expert with strong leadership skills.

Contact

Skills

Core Skills

ManagementFinancial Analysis

Other Skills

Credit ManagementEmployee EngagementBusiness Process Outsourcing (BPO)Customer ServiceTraining DeliveryAccount ReconciliationService DeliveryCustomer ExperienceInvoicingBusiness ProcessQuality AssuranceOperational Risk ManagementEnterprise Risk ManagementTalent ManagementMicrosoft Excel

Experience

19 yrs 4 mos

Total Experience

6 yrs 5 mos

Average Tenure

12 yrs 11 mos

Current Experience

Oracle

5 roles

Manager

Promoted

Jul 2021 – Present · 4 yrs 10 mos · Bengaluru, Karnataka, India

Credit ManagementEmployee EngagementBusiness Process Outsourcing (BPO)Financial AnalysisCustomer ServiceTraining Delivery+11

Deputy Manager

Mar 2019 – Jun 2021 · 2 yrs 3 mos · Bengaluru, Karnataka, India

Assistant Manager

Mar 2016 – Mar 2019 · 3 yrs · Bengaluru, Karnataka, India

Lead Financial Analyst

Mar 2015 – Mar 2016 · 1 yr · Bengaluru, Karnataka, India

Senior Financial Analyst

May 2013 – Mar 2015 · 1 yr 10 mos · Bengaluru, Karnataka, India

Ibm daksh business process services private limited,bangalore

3 roles

Quality Assurance Specialist

Jan 2011 – Feb 2013 · 2 yrs 1 mo · Bengaluru, Karnataka, India

Senior Collections Specialist

Promoted

Jul 2010 – Jan 2011 · 6 mos · Bengaluru, Karnataka, India

Collections Specialist

Nov 2007 – Jul 2010 · 2 yrs 8 mos · Bengaluru, Karnataka, India

Mphasis

Customer Relationship Management Specialist

Sep 2006 – Nov 2007 · 1 yr 2 mos · Bengaluru, Karnataka, India

Education

Vijaya College

Bachelor of Commerce - BCom

May 2003 – Apr 2006

APS College of Commerce - India

Pre-university

May 2001 – Apr 2003

Vivekananda Educational Centre

Secondary Education and Teaching

Jan 1990 – Jan 2001

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