mahesh bansode

Operations Associate

Mumbai, Maharashtra, India5 yrs 5 mos experience

Highly Stable

Key Highlights

Proven expertise in customer service management.
Strong leadership in team and operations management.
Skilled in service operations and escalation handling.

Stackforce AI infers this person is a Service Operations Manager with a focus on customer service in the appliance industry.

Contact

Skills

Core Skills

Customer ServiceService Operations

Other Skills

customer experienceTeam managementCustomer handlingSpare part managementSocial media escalationRevenue targetCall managementCentre managementTrainingEnglishProduct TrainingSpare PartsField ServiceTeam MotivationService Quality

Experience

5 yrs 5 mos

Total Experience

5 yrs 3 mos

Average Tenure

1 yr 8 mos

Current Experience

Samsung india

Area Service Manager

Sep 2024 – Present · 1 yr 8 mos · Mumbai · On-site

customer experience #Team management #Customer handling #Spare part management #Social media escalation # Revenue target#Call management #Centre management

customer experienceTeam managementCustomer handlingSpare part managementSocial media escalationRevenue target+4