Jul 2023 – Aug 2024 · 1 yr 1 mo · Bengaluru, Karnataka, India · On-site

• Head KA Supply
• Primary Responsibility includes Acquiring stable supply at ~200 DCs across KA.
• Onboading new supply at right Cost.
• Managing Existing supply, Rider availability Across the Year.
• Smooth Launch of efficient processes/Products at minimal disruption.
• Key Central Special Projects
• Attrition/Retention South Metros
• Referrals Across country
• New Initiatives (WhatsApp,IVR,DPM, Integrations)
• Performance Marketing Metros.
• Part of Key SOP constructs.
• Results -
• across the Year KA AVTD maintained >90% in 200 Centers.
• Field Recruiter Productivity trend is ~2.5 Avg across the year.
• Smooth launch of System Driven Pricing across 200 Centers with very minimal Disruption.
• Managed High impact Located centers (Heavy Rains, Heavy Temp) with Healthy Metrics.
• Supply scale at the right time during Peak, Successfully managed rider earnings.
• Reduced Rider churn from 35% to 26%.
• Increased 150 Gig rider capacity to manage fluctuations across the Load fluctuating centers.
• Made Rider Escalations/Resolutions process smoother and faster to increase the retention.
• Introudced 4 New channels to increase the low cost hiring.Which now contributes to 30% of overall Supply Acquisition.
• Scaled Vendor channel from 1x to 7x.
• Scaled Referral Channel from 1x to 10x.

Feb 2022 – Jul 2023 · 1 yr 5 mos · Bengaluru, Karnataka, India

• Responsible for Managing new supply channels for entire Bangalore.
• Supply Team ~30 ,Supply channels growth, Quality, Retention, Cost,Esclations,
• Sustainable supply.
• Monitory Savings
• End to end Fraud Investigation and Optimization.

Sep 2021 – Feb 2022 · 5 mos · Hyderabad, Telangana, India

• Responsible to drive growth of city new supply of cars and autos. Partnered and Managed Channel partners ,Dealerships ,Gas stations,Auto unions to drive supply Also responsible for growth of sustainable supply, Managed huge number of campaigns,offers, promotions to attract new supply and sustainable supply.

Apr 2019 – Apr 2020 · 1 yr · Hyderabad Area, India

• New supply (KAM)
• responsible for acquiring 100% penetration from assigned territory.Managing operations of drivers and sales team .New initiatives to attract Sustainable supply (CNG )( Offering upto 120000 discounts on buying a cng) which attracted drivers to buy CNG,operations include,
• payments,Offer designing ,Relationship with channel partners ,Dealerships churn management.

Apr 2020 – Nov 2021 · 1 yr 7 mos · Hyderabad, Telangana, India

• Freshchariot delivers fresh veggies,fruits& festive needs to gated communities,Villas,Apartments at affordable prices in Hyderabad area.
• Currently serving ~1500 orders a month,
• Live in 25 society's. Having 98% customer retention rate, 90% satisfaction rate.
• Acquired partially by farm fresh group

Dec 2018 – Mar 2019 · 3 mos · Kukatpally

• Responsible to manage events to attract physically deformed to make them enable for their better life . Done events across districts of ap&ts and chattisgarh with support of Government,IMA. 100 of lives transformed from disability and made themself self dependents.

May 2018 – Jul 2018 · 2 mos · ECIL

• Learnt experimented on sales& operations
• Creating campaigns
• Digital marketing
• B to B Sales
• Holiday planning
• comp analysis.