Oct 2020 – Sep 2021 · 11 mos

• Lead technology-led initiatives to deliver best in class experience to Merchants that are customized across geographies
• Drive growth initiatives and innovations and deliver technology-led supply growth
• Optimize the marketing channels to increase the Return on Marketing investments
• Design and execute digital marketing campaigns and offline campaigns
• Manage key business KPIs such as Cost of Acquisition, Onboarding TAT, etc through automation
• Conceptualise product developments and enhancements for efficient Partner marketing and onboarding
• Enable new product adoption across geographies and teams

Jan 2019 – Sep 2020 · 1 yr 8 mos

• P/L ownership of 29 cities across North-East, North Bengal and Sikkim
• Delivered positive Cash Contribution Margin consistently throughout
• Managing and developing a 2 -tier team of 35 comprising of Area Supply Managers, Business Development Managers and Key Account Managers
• Responsible for Network Planning, Supply Acquisition and Devising Go-To-Market strategies
• Responsible for achieving an asset level positive cash contribution margin.
• Maintain the balance between both side of the platform, i.e, Partners and Customers. Control churn and ensure customer delight.
• Co-ordinate with external stakeholders including Govt. and Non Govt. agencies

Oct 2018 – Dec 2018 · 2 mos

• Responsible for ensuring all the channels of occupancy are operating at its best for every asset
• Optimize Pricing (ARR) an Occupancy to maximize Revenue per available room (RevPar)
• Ensure OYOs standards and promise to customers across all products are maintained
• Develop alternate channels of occupancy and reduce asset level leakage
• Coordinate with stakeholders and remove asset level and locality level restrictions to enhance occupancy.
• Manage promotions to drive business in offline channels and inclusions to drive business in online channels

Apr 2018 – Sep 2018 · 5 mos · Navi Mumbai

• Identified opportunities to maximize revenue from various assets managed by JNPT
• Oversaw and managed various infrastructure projects
• Engaged with external stakeholders to develop innovative ways to evacuate cargo without congestion
• Evaluated projects under "Sagarmala" and contributed to respective Detailed Project Reports
• Led requirement gathering sessions to develop a 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗔𝗱𝗼𝗽𝘁𝗶𝗼𝗻 𝗥𝗼𝗮𝗱𝗺𝗮𝗽 to improve Port Effectiveness.
• Collaboratively created the Port-Rail operation concept note for a ports’ DPR sanctioned under Sagarmala.
• Proposed recommendations to improve overall port operations effectiveness.
• Part of a core team recruited by the Indian shipping ministry to transform major ports through Sagarmala.

Jun 2012 – Mar 2017 · 4 yrs 9 mos · Guwahati Area, India

• Responsible for managing P/L for 74 branches across 5 districts in a region.
• Design yearly business plans for every branch and drive execution
• Design and execute turnaround plans for loss-making branches
• Responsible for Go-to-Market strategies and branch expansion projects
• Manage HNI customers and Govt. accounts.
• Responsible for driving and executing special projects such as Financial Inclusion.

Feb 2010 – Jun 2012 · 2 yrs 4 mos · Chennai Area, India

• Managed clients such as KLM Royal Dutch Airlines and British Telecom
• Develop, integrate, test and deploy applications as per client requirements
• Responsible for task scheduling across modules