KALPITHA RAJ AR

Operations Associate

Bengaluru, Karnataka, India4 yrs 6 mos experience

Highly Stable

Key Highlights

Expert in KYC norms and regulations.
Successfully onboarded over 1000 customers.
Proficient in AML compliance and risk mitigation.

Stackforce AI infers this person is a KYC and AML compliance expert in the Fintech industry.

Contact

Skills

Core Skills

Kyc VerificationAnti-money LaunderingClient OnboardingRelationship Building

Other Skills

Enhanced Due DiligenceKYC processAML regulationsCustomer serviceDigital onboardingCustomer onboardingDigital channelsBank Fraud PreventionBankingObservationTransaction MonitoringClient acquisitionInterpersonal CommunicationAccount ManagementFinancial Analysis

About

Highly dedicated and productive individual with the strong knowledge about KYC norms and regulations. Combining with my experience as an onboarding and client acquisition manager, now seeking a KYC analyst position with a respectable organization to utilise my analytical experience and administrative skills.

Experience

4 yrs 6 mos

Total Experience

3 yrs 6 mos

Average Tenure

1 yr

Current Experience

Amazon

Technical Customer Service Associate

Apr 2025 – Present · 1 yr · On-site

Axis bank

2 roles

Deputy Manager

Promoted

Apr 2024 – Apr 2025 · 1 yr · On-site

Performed Enhanced Due Diligence (EDD) for high risk customers, identifying and mitigating potential risk while maintaining compliance with AML regulations.
Ensuring accuracy in KYC process and reporting, thus maintaining regulatory compliance and risk mitigations.
Proficient in Video based Customer Identification Procedure (VCIP) and acted as a single point of contact till the customer is onboarded.
Reviewed and processed KYC documentation for both individual and corporate clients, ensuring all forms
were completed accurately and within regulatory timeframes.
Delivered exceptional customer service and reduced customer complaints by addressing enquiries,
resolving issues and providing financial advice.
Acquired and onboarded 1000+ customers through digital channels, ensuring 100% regulatory compliance

Enhanced Due DiligenceKYC processAML regulationsCustomer serviceDigital onboardingKYC Verification+1

Assistant Manager

Sep 2021 – Mar 2024 · 2 yrs 6 mos · On-site

Acquiring and onboarding customers through digital channels ensuring 100% regulatory compliance.
Acting as a single point of contact till the customer is onboarded to the bank.
Providing exceptional customer service by inquiring customer queries and requirements.

Customer onboardingCustomer serviceDigital channelsClient OnboardingRelationship Building