Prashant saraswat

Business Development Executive

Gurugram, Haryana, India9 yrs 4 mos experience

Key Highlights

Promoted for outstanding performance at Foodpanda.
Recognized as best quarterly performer at Swiggy.
Led city operations launch for multiple platforms.

Stackforce AI infers this person is a Food Delivery Operations Manager with expertise in logistics and team management.

Contact

Skills

Core Skills

OperationsSupply Chain ManagementFleet ManagementSales And OperationsLogistics ManagementMarketing StrategyPricing NegotiationsProject ManagementBusiness ExpansionOperations Management

Other Skills

Btl activityCompany OperationsFleet PlanningManagementSourcingTeam ManagementFleet OperationsTime ManagementTerritory GrowthLaunching Start-upsSales OperationsSourchingMarketing ActivitiesPricing ActivitiesBusiness Relationship Management

About

Did 2 years Work in Foodpanda Promoted one time and get reward for best performer. In SWIGGY also get reward for best quarterly performer.

Experience

9 yrs 4 mos

Total Experience

1 yr 10 mos

Average Tenure

1 mo

Current Experience

Uber

Senior Key Account Manager

Mar 2026 – Present · 1 mo · Delhi, India

Btl activityBusiness ExpansionCompany OperationsFleet PlanningManagementMarketing Strategy+4

Zomato

FLEET OPERATION LEAD

Jun 2024 – Mar 2026 · 1 yr 9 mos · Delhi, India

Fleet ManagementFleet OperationsFleet PlanningTime ManagementOperations

Ola

Team Leader

Nov 2021 – Apr 2024 · 2 yrs 5 mos · Gurugram, Haryana, India

Served as customer service team lead, enforcing company policies, answering co-workers' questions and training new staff.
Delivered quality service with friendly and professional demeanour.
Monitored operations to ensure employees followed relevant procedures and worked towards defined Key Performance Indicator (KPI) targets.
Marketing Activities, Pricing Activities, New Categories Activities Like Prime Plus EV Project Etc.
Handling Vendor Channel and TPE Channel for Achieving the targets team size of 100 people.
Had Experience in Achieving the Sales targets on or before time as per the process requirement.

Sales and operationsLogistics ManagementBusiness ExpansionTerritory GrowthLaunching Start-upsSales Operations+2

Rapido

Associate Manager

Oct 2019 – Nov 2021 · 2 yrs 1 mo · Agra, Uttar Pradesh, India

I am the one who started city, Launch set up, Office set up, executives Hiring , Promoters hiring, Branding, Printing work, etc.
Launched multiple platforms like B2C, B2B , Auto , C2C.
Primary responsibility is to support the growth and efficiency of city operations.
Manage the P&L of the city and directly responsible for both demand and supply and hence overall growth from a city.
Accountable for achieving operations and quality metrics.
Analyze demand and supply dynamics and direct or generate supply to satisfy market demand and achieve optimal levels of driver productivity.
Responsible for driving new business Alliances & implementing strategies for Growth.
Create good work relationships with the drivers, build morale, increase productivity as well as retention.
Create good incentive plans as per demand fulfillment.

Sales and operationsMarketing StrategyBtl activitySourcingLogistics ManagementBusiness Expansion+4

Swiggy

Fleet Manager

Jan 2019 – Oct 2019 · 9 mos · Ludhiana, Punjab, India

Ensure the proper manpower utilizations at each delivery center in Ludhiana.
Run rider engagement program on multiple parameters.
Training to delivery boys regarding quality delivery to our customers.
Track delivery time, closure time and issue rate on daily basis.
Co-ordinate with CC-Team and Order Processing team for hassle free operation.
Payout Management and rider queries resolution.
Customer service level improvement.
Tracking live Queries.
Checking Riders Grooming on daily basis.
Maintaning the Daily avaibality of riders on daily basis according to the order Projection.