Vibhor Agarwal

QA Manager

Bengaluru, Karnataka, India12 yrs 8 mos experience

Key Highlights

  • 12+ years in Quality Engineering leadership.
  • Expert in Agile methodologies and program management.
  • Proven track record of enhancing product stability.
Stackforce AI infers this person is a Quality Engineering Leader in E-commerce and EdTech sectors.

Contact

Skills

Core Skills

Quality Assurance & Test StrategyAgile MethodologiesSoftware Quality Assurance

Other Skills

Automation TestingMobile Application TestingAPI TestingJMeterRelease ManagementCross-Functional CollaborationMobile TestingWeb TestingJIRAManual TestingQuality ControlTest CasesDefect Life CycleSoftware TestingRegression Testing

About

I am a Full-Stack Quality Engineering Leader with 12+ years of experience driving product excellence across mobile, web, backend, and platform ecosystems. My career has been built on the intersection of Quality Engineering, Technical Program Management, and Agile Leadership, enabling me to deliver scalable, stable, and high-velocity products for fast-moving organizations. At the core of my work is a passion for building quality-first engineering cultures, strengthening delivery processes, and enabling cross-functional teams to ship with confidence. I bring hands-on expertise in QA strategy, test architecture, automation, sprint governance, and release management, along with strong program ownership across multiple product teams. As a Technical Lead / QA Manager, I’ve led quality engineering for mission-critical systems—defining quality gates, implementing monitoring-driven validation, maturing QA frameworks, and guiding engineering teams through predictable delivery cycles. As a Technical Program Manager, I drive product roadmaps, manage dependencies, align engineering and product stakeholders, and ensure risks, timelines, and execution plans remain tightly controlled. I convert business goals into actionable engineering milestones, ensuring seamless coordination across Backend, App, Web, DevOps, Data, and Product teams. As a Scrum Master, I lead Agile ceremonies, coach teams on sprint discipline, improve velocity, remove blockers, and ensure story readiness and delivery alignment. I use data-driven insights to improve team performance and strengthen iterative delivery flow. Across all roles, I stay deeply hands-on—working with tools like Postman, JMeter, RestAssured, Charles, Android Studio, Xcode, Jenkins, Kubernetes, Grafana, New Relic, KafkaUI, Temporal, and multiple databases. I believe in pairing strong engineering fundamentals with reliable execution processes to deliver long-term product stability. What I bring: ✔ End-to-end QA leadership for high-scale products ✔ Program & release management across multiple teams ✔ Agile/Scrum coaching and cross-functional collaboration ✔ Strong technical depth across mobile, API, backend, and automation ✔ Process building, quality governance & delivery predictability ✔ Stakeholder alignment, risk management, and product thinking I’m passionate about building quality-focused teams, driving engineering excellence, and contributing to products that impact millions of users. Always open to connecting with leaders, engineers, and teams who care about building technology the right way.

Experience

12 yrs 8 mos
Total Experience
1 yr 9 mos
Average Tenure
1 yr 8 mos
Current Experience

Zepto

QA Technical Lead

Sep 2024Present · 1 yr 8 mos · Bengaluru, Karnataka, India · On-site

  • Led end-to-end QA for supply chain across mobile, web, and backend, enhancing release stability by 50%.
  • Developed scalable QA processes and documentation frameworks to streamline onboarding and ensure predictable delivery.
  • Executed program planning, tracked dependencies, prepared Gantt charts, and orchestrated releases to increase predictability by 25%.
  • Facilitated Agile ceremonies, boosted sprint velocity by 22%, and minimized blockers through proactive cross-functional alignment.
  • Ensured stable deployments with ArgoCD checks, monitored performance via Grafana and New Relic, and validated Kafka workflows, reducing flow failures by 18%.
  • Automated test data creation scripts to reduce QA time and contributed to backend API automation using RestAssured.
Quality Assurance & Test StrategyAgile MethodologiesAutomation TestingMobile Application TestingAPI TestingJMeter+2

Adda247

Software Quality Assurance Team Lead

Oct 2021Sep 2024 · 2 yrs 11 mos · Gurugram, Haryana, India · Hybrid

  • Achieved 40% defect reduction through effective management of complete QA delivery for Android, Web, and Backend.
  • Led sprint ceremonies as Scrum Master, managing JIRA workflows to improve team predictability and velocity.
  • Coordinated TPM execution involving feature planning, risk assessment, UAT readiness, and release approvals across teams.
  • Boosted production stability by 35% through proactive monitoring of crashes via Firebase/Play Console and conducting RCA.
  • Executed full-stack testing across API, mobile, web, and database; implemented backend automation with RestAssured to enhance validation efficiency by 40%.
API TestingJMeterMobile TestingWeb TestingSoftware Quality AssuranceAgile Methodologies+1

Times internet

Sr. QA Engineer – Manager 1

Jan 2019Oct 2021 · 2 yrs 9 mos · Gurgaon, India

  • Created an end-to-end QA process for Longwalks product, enabling seamless releases on both iOS and Android platforms.
  • Managed comprehensive mobile app testing along with Play Store release processes.
  • Utilized Charles, Zeplin, and Figma for verifying API and UI flows; ensured sprint health tracking in Asana.
  • Achieved a 25% reduction in defect rates through effective bug lifecycle management.
  • Built a small QA team while improving overall QA maturity and delivery consistency.
  • Instilled a focus on quality assurance through ongoing mentorship and skills development.

Mobikwik

Sr. QA Engineer – SDET III

Dec 2017Jan 2019 · 1 yr 1 mo · Gurgaon, India

  • Oversaw QA operations for Zaakpay, guaranteeing smooth UPI, AMEX recurring payments, and card transactions.
  • Achieved a 25% reduction in payment defects across all payment methods.
  • Ensured security and compliance in handling sensitive payment information.
  • Acted as technical liaison during client communications to resolve integration challenges and clarify processes.

Proptiger.com

2 roles

Sr. Application Test Engineer

Oct 2016Dec 2017 · 1 yr 2 mos

  • Executed functional, UI, API, and mobile testing to reduce defect leakage by 20%.
  • Performed complex SQL queries to validate backend processes and enhance business analytics.
  • Tested real estate product features, ensuring accuracy in conference call modules.
  • Developed Tableau dashboards, providing deeper insights through data visualization.

Application Test Engineer

Nov 2015Oct 2016 · 11 mos

Eclinicalworks

Implementation Specialist - QA

Feb 2014May 2015 · 1 yr 3 mos · Ahmedabad Area, India

  • Developed and executed QA strategies for both SaaS and on-prem EMR product installations.
  • Achieved 100% HIPAA compliance by performing thorough EMR testing.
  • Regularly submitted QA status and defect reports to leadership, promoting accountability.

Qazone infosystems private limited

Jr. Test Engineer

Jan 2013Dec 2013 · 11 mos · New Delhi Area, India

  • Executed functional, system, and smoke testing across multiple applications.
  • Developed test cases, bug reports, and release notes to support QA cycles.

Education

Bharati Vidyapeeth

Bachelor of Technology (B.Tech.) — Computer Science

Jan 2008Jan 2012

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