Oct 2023 – Jun 2025 · 1 yr 8 mos · Greater Seattle Area

• Developed content for Governance, Operations, Security, IAM (GOSI) Docs
• Led end-to-end documentation initiatives for pivotal AWS launches, including re:Inforce and re:Invent, delivering content for cloud monitoring, resource governance, and organizational policy enforcement. Collaborated with principal-level stakeholders across product, UX, and engineering
• Drove automation initiatives that reduced documentation maintenance, leveraging engineering metadata to automate rule descriptions, region availability, and console content across 800+ managed rules and 500+ resource types
• Ran competitive analyses, internal audits, and deep dives to improve documentation, including a scenario-driven content strategy refactor that focused on the top jobs-to-be-done
• Mentored junior writers, developed training materials, and led interns through end-to-end project ownership

Jun 2021 – Sep 2023 · 2 yrs 3 mos · Greater Seattle Area

• Content owner for AWS Organizations and AWS Config

Jul 2020 – Jun 2021 · 11 mos · Greater Seattle Area

• Content owner for AWS Config

Jun 2019 – Sep 2019 · 3 mos · San Francisco Bay Area

• Canonical standards: Started with 8+ variants in product and used a competitive survey
• of 18+ businesses to create a standard for signup/login with documented decisions that show sensitivity to the user and awareness of the team's business goals
• User research: Ran a study from beginning to end which culminated in a presentation deck with key takeaways and recommendations for the team’s content strategy
• Foundational resources: Other deliverables include content principles, terms list, localization guide, and a formulation of high-level problems, best practices, and areas of opportunity

Jun 2018 – Aug 2018 · 2 mos · Greater New York City Area

• Shipped an interactive “Recommendation Chaining” feature that suggests additional pages for a user to recommend after they have left a recommendation
• Worked cross-functionally with engineering, design, and product management during the global launch of Facebook Recommendations

May 2018 – May 2020 · 2 yrs

• Developed strategies to position an argument within an academic debate, substantiate and organize claims, and purposefully integrate a variety of sources
• Designed and executed initiatives to support writing across the disciplines on campus; past initiatives included:
• Organized writing “Kickstarters” in Princeton’s residential colleges
• Ran feedback “Extravaganzas” with Writing Seminar faculty
• Reviewed scientific abstracts for Princeton Research Day
• Hosted collaborative Zoom-based “Virtual Writing Labs”
• Featured Writing Fellows through “Spotlights” on social media
• Launched the “Thesis Selfie” campaign
• Assisted in the recruitment and hiring process for new fellows

Sep 2017 – May 2018 · 8 mos

• Led 50-minute one-on-one conferences for various stages of the writing process: brainstorming ideas, developing a thesis, structuring an argument, and/or revising a draft
• Trained to apply the writing lexicon (thesis, motive, structure, keywords, methodology, evidence/data, analysis, source use) to a range of disciplines including the humanities, the social sciences, and STEM
• Filed detailed reports for each student

Jun 2017 – Aug 2017 · 2 mos · Menlo Park, California

• Created an independent music-playing app from the ground up using the Spotify API and Parse as the back end
• Project selected by management at final prototype forum and our team was granted a private meeting with CEO Mark Zuckerberg