Nov 2021 – Apr 2023 · 1 yr 5 mos · Indore, Madhya Pradesh, India

• Acquisition of new customers across India for contractual staffing, NATS and NAPS.
• Creating proposals, negotiation and speedy deal closures.
• Account mining and hunting of target customer group to facilitate Sales and revenue.
• Key Account Management for additional revenue generation
• Working with key leadership stakeholders in providing them personalized offerings and solutions thereby aiding in closing sales deal.

Nov 2020 – Feb 2021 · 3 mos

Sep 2016 – Nov 2020 · 4 yrs 2 mos

• Hand on experience in handling more than 125+ client acquisition and partnerships across Central and Western India
• Act as a pivotal balance to bridge the gap for client needs and operational challenges.
• Train the existing workforce i.e., more than 500 students month on month as per the current industrial standards for better productivity and output.
• 100 % On the job training with more than 95% trained workforce were given jobs and placements
• Train the existing workforce as per the current industrial standards for better productivity and output.
• Managed 4 Government projects-DDUGKY,DDUGKY-CE,PMKK and Roshni with end to end coordination.
• Working as per the government guidelines and SOP
• Arranging industrial exposure for the upcoming workforce on frequent basis.
• Getting minimum 1 guest lecture from diverse background as per the Industry funnel.
• Collection of 100% mandatory documents within given time span for revenue generation.
• Trained and mentored 5+ Placement Coordinators on new and existing account in regards to new business opportunities, selling strategies and customer relationship management.
• Employee partnerships with various leading industry players in retail chains, manufacturing units ,Logistics, Hospitality segment etc.
• Have been one of the key member to launch Gujarat on clientele list for revenue management.
• Ensuring all the candidates are met once during at their job location during their working tenure.
• Mentoring team of counselors by providing them periodic feedback and industry knowledge to assist in their succession planning and readiness of the objection handling.

Feb 2021 – Oct 2021 · 8 mos · Bhopal, Madhya Pradesh, India

• Handling Key Accounts of manufacturing as well as services sector to increase Sales
• Maintaining HR relations and created effective understanding of the services offered.
• Managing client sign up ,creating processes and post contract deliverables to accommodate under the ambit of revenue bucket
• Exploring new opportunities to garner revenue on basis of shared inputs and the requirements

Apr 2016 – Aug 2016 · 4 mos

• Grew the market and visibility for OYO at North Bengal in proportion to room selling.
• Worked closely with more than 20 travel agents to tap in the potential for Sales and revenue.
• Maintained coordination between the demand base and supply in Darjeelling and Siliguri.
• Adding consumer base, revenue and used room nights for OYO.
• One of the core members in executing Panchanjungha (Buyout for OYO) successfully for Darjeeling and Gangtok valued more than 1 Cr stretched across 51 days.
• Ensure compliance to OYO standards of infrastructure.
• Work closely with property managers to train them in rendering great service.
• Meeting 1-2 property owners daily to maintain high deliverable excellence and understanding their frictional challenges.
• Working with more than 50 property owner for new business deliverable.
• Coordinating with 2-3 cross functional like operations,transformation and CX team to handle any escalations or operations related issues.
• Single point of contact for Sales regarding bulk bookings for Darjeeling and Siliguri.

Nov 2015 – Apr 2016 · 5 mos

• Signed more than 30 hotels under the umbrella OYO in a rigorous expansion mode throughout Pan-India in the first 3-4 months.
• Maintaining the Sales targets for Month on month
• Ensuring properties are signed at a positive take rate at minimum 4% and above.
• Coordination with Sales team and property owners as well as with the Transformation team on ground to get properties ready in minimal time.
• Making at least 3-5 properties live on monthly basis.
• Managed and reduced lead times of all the set of queries of the property owner until and unless it goes live.

Nov 2013 – Nov 2015 · 2 yrs · Gurgaon, India

• Handled for British American Tobacco(BAT).
• Documentation and Event Monitoring for British American Tobacco (GLP) for around 50 customers across globe.
• Dispatch and creation of Documentation Control Report on weekly and monthly basis for on time tracking.
• Control & Co-Ordination of Global Logistics Operation of British American Tobacco.
• Created reports and dashboards having real time visibility and access.
• Adherence to the Global Business Process Management for the valued sets customers .
• Validation and verification of minimum 20-50 documents on a daily basis required for Custom Clearance tailor need as per the customer requirements.
• Exceeding accuracy 98% month on basis.
• Managing and coordinating documents between supplier and customer positioned at various countries.
• Daily creation of Commercial invoices via SAP

Sep 2012 – Nov 2013 · 1 yr 2 mos · Gurgaon

• Room reservations as well as up selling of rooms according to customer needs via e-mail and call for all the Marriott properties around the globe.This helped in generating additional revenues ranging from 25-40% depending on off season or peak season.
• Solving minimum 5-10 customer queries on a daily basis keeping in need customers pain area and promising a happy customer.
• Achieving Sales Target on monthly basis.
• Taking care of customer satisfaction either through mail or on call.
• Training of New Joiners minimum 1-2 on the floor.

May 2011 – Jul 2011 · 2 mos · Lucknow Area, India

• Analysis of Customer Profile
• Increased market share among the competitors by 25-30%
• Held various online and offline actives to soar the footprint and visibility
• 4-5 different camps were being held across different parts Lucknow within 20 days.
• Cold calling and career counselling for minimum 5 to 10 new students on a daily basis.