Apr 2022 – Oct 2022 · 6 mos

• Acted as strategic HR partner for global operations, leading Shared Services, Compliance, people analytics, workforce planning, and HR transformation across multiple business units and geographies.
• HR Operations & Shared Services, Compliance, Payroll Administration
• Managing end-to-end employee life Cycle
• Heading Payroll section & related activities, Leave and Attendance, Compliance management
• Insurance, HR Audits & Inspection, Back-Ground Verification
• End-to-end HR Data base management
• Reporting & presentation to Management
• Partnering with CXO levels
• Implement the best HR Practices & creation of various SOPs
• Total Rewards / Compensation & Benefits
• C&B Plans for PAN India level
• Benchmarking & wellness plans creation
• People Engagement, Culture & Values, Diversity & Inclusion Cultivate policy for all employees
• Performance Management
• Take care of performance management systems that align individual and team's performance with organizational goals
• Guidance to managers on performance evaluation, feedback, and coaching
• Learning and Development
• Oversee the design and delivery of training programs to enhance employee skills and capabilities in the industry
• Talent Management
• Retention Strategies Formulation
• Succession Planning for key roles, Leadership Development, Campus Hires journey etc
• Develop and update HR policies, procedures, and employee handbooks to reflect best practices and industry-specific considerations
• HR Transformation
• Evaluate, implement, and leverage HR technology solutions to streamline HR processes and improve data-driven decision-making
• Created HR Data Centre – Centralized People Metrics Reporting - Predictive Analytics and Insights for Leadership and Board
• Merger & Acquisition: Led Paytm mobility business merger & demerger and transition. Worked closely with multiple business and HR Teams at Paytm Group Companies, during due-diligence, Board / NRC approvals, employees’ separation, and transition.

Aug 2021 – Mar 2022 · 7 mos

Nov 2020 – Jul 2021 · 8 mos

Sep 2017 – Oct 2020 · 3 yrs 1 mo

Jan 2017 – Sep 2017 · 8 mos · Gurugram, Haryana, India · On-site

• HR Operations
• On-boarding to exit (Managing employee life cycle)
• Payroll Management
• Compliance, HR Audits & inspection,
• Total Rewards (Compensation & Benefits)
• Performance Management, Employee Engagement & Relation
• Policy & SOPs
• Liosioning with Government body on various aspects of labour law and other Compliance.
• Internal Hiring / Talent management
• Executive & CXO Partnering
• Talent Retention & Culture Transformation

Oct 2016 – Jan 2017 · 3 mos · Gurugram, Haryana, India

Jan 2013 – Oct 2016 · 3 yrs 9 mos · Greater Delhi Area · On-site

• Handled the end-to-end Payroll, taxation & Compliance for PAN India
• Managed HR Operations: Day-to-day HR operations
• Travelling to the Event location to management relationship, Vendor Payment Invoices and Payments
• Talent Aquisition and Management
• Strategic HR leadership
• Employee relation and employee Engagement
• Compensation & Benefits and Total Rewards for India level
• HR Audits and Liosioning with Government authorities
• Policy and SOPs review, creation and implementation
• Oversea the trainings (Need, assessment, and conducting various trainings)
• Improving operational efficiency
• Performance Management System (PMS)
• Leave & Attendance Managment
• Induction & orientation of new associates.
• Responsible for hiring mid and senior management role for retail operations.
• Handling all joining formalities & sharing related information with HR Shared Services.
• Organizing all documentation related to joining formalities and ensuring its due completion.
• Assign/Facilitate Key Result Areas (KRAs) for all roles defined across the organization in discussion with the Departmental Heads
• Exit formalities
• Monitor timely update of personnel records (personal details, position, salary, appraisal outcomes, Organizational chart, manpower sheet, leave records).
• Preparing Weekly and monthly Head Count Report & sending the same to the senior management.
• Preparing different MIS reports for internal & statutory audit purposes like, Annual Salary Reports, Reim reports for Fringe benefit calculation, statutory payments report, Separation MIS & Attrition etc.
• Making salary breakup at all level and describing Gross, CTC & Take home to new employee.
• Keeping a track of daily attendance through (SAP), leaves and salary disbursement & EL Calculation., payment, reimb (Leave Encashment, LTA, Medical, other payouts)
• Managing end to end e-separations process
• Gratuity, Bonus, Superannuation & PF are settled at due dates as per the company policies.

Aug 2010 – Dec 2012 · 2 yrs 4 mos · Greater Delhi Area · On-site

• Managed large-scale HR operations for a 6000+ employee's delivery center, supporting IT services businesses with standardized HR shared services.
• Recruitment & Hiring: Managed end-to-end hiring processes for clients through multiple job portals (Naukri.com, Monsterjobs.com, Shinejobs.com, LinkedIn), bulk postings, and walk-in drives.
• Onboarding: Facilitated smooth onboarding of newly hired employees.
• Documentation: Issued appointment letters and welcome emails; prepared employee-related documents such as salary certificates, address proof letters, and experience letters; maintained complete personnel files.
• Background Verification: Conducted thorough background checks for new hires.
• Leave & Attendance: Take care of end-to-end leaves & attendance and obtaining approvals as per matrix
• Compensation & Payroll: Designed salary structures, processed reimbursements and allowances, handled monthly payroll, and ensured statutory compliance for the North India region.
• Invoicing and payment collection: Ensure to share the invoices timely and collection the payments from clients. Execution of payout disbursement (Salary, Reimbursement, Incentive, Bonus) timely.
• Tax & Compliance: Managed investment proofs and Form 16 for employees for North region.
• Employee Relations: Addressed grievances, fostered employee engagement, and strengthened workplace relations.
• Client & Stakeholder Management: Maintained strong relationships with clients and stakeholders; collaborated on hiring strategies and workforce planning aligned with business requirements.
• Exit Formalities: Oversaw employee exit processes, including full & final settlements and preparation of F&F documentation.
• Handled Clients: Castrol India, Bombardier, L&T Sales, Tata Communications Ltd, TTK-SSL, NSPL, LO'real multi-products.