Shubham Saluja

Operations Associate

Agra, Uttar Pradesh, India3 yrs 5 mos experience

Key Highlights

Strong technical support skills with hands-on experience.
Proven vendor management and billing process expertise.
Recognized as Employer of the Month for outstanding performance.

Stackforce AI infers this person is a Technical Support Specialist with experience in Operations and Vendor Management.

Contact

Skills

Core Skills

Technical SupportVendor ManagementGoogle Workspace

Other Skills

CommunicationBilling ProcessSQLTeam ManagementKYC VerificationStock ManagementDirect SalesCustomer ServiceSupply Chain ManagementMarketingSoft SkillsAdvertisingDigital MarketingBusiness-to-Business (B2B)Sales Management

About

Basic understanding of ITIL concepts and processes • Familiar with Active Directory (user management & access control) • Experience with ticketing tools like ServiceNow • Strong knowledge of computer networks and software installation/configuration • Hands-on experience in remote desktop support • Skilled in troubleshooting hardware and software issues • Understanding of Incident, Change, and Request Management • Knowledge of Windows OS and MS Excel • Networking fundamentals: TCP/IP, UDP, DNS, OSI Model, IP addressing, routers, switches, hubs, VPN, ports, IDS/IPS

Experience

3 yrs 5 mos

Total Experience

1 yr 1 mo

Average Tenure

--

Current Experience

Dataflow group

Senior Associate

Dec 2025 – Mar 2026 · 3 mos · Noida, Uttar Pradesh, India · Hybrid

Blinkit

Operations Executive

Aug 2025 – Dec 2025 · 4 mos · Gurugram, Haryana, India · On-site

CommunicationTechnical Support

Dermakare pharmaceuticals private limited

Operations Team Member

Feb 2023 – Aug 2025 · 2 yrs 6 mos · Agra, Uttar Pradesh, India · On-site

Vendor ManagementBilling Process

Hdb financial services ltd.

Graduate Trainee

May 2022 – Dec 2022 · 7 mos · Agra, Uttar Pradesh, India · On-site

Assisted in processing and evaluating loan applications, ensuring accuracy of
customer documentation and compliance with company policies.
Gained practical knowledge of unsecured and secured lending products, credit
policies, and KYC/AML compliance.
Achieved Employer of the Month Two times, for handling maximum number
of cases

Google WorkspaceSQL

Education

Dr. Bhimrao Ambedkar University (DBRAU), Agra

Bachelor of Commerce - BCom — Insurance

Jul 2017 – Nov 2020

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