Abhishek Dwivedi

Business Development Executive

South Delhi, Delhi, India12 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven expertise in team and merchant management.
  • Strong background in logistics and payment recovery.
  • Skilled in enhancing e-commerce user experiences.
Stackforce AI infers this person is a seasoned professional in E-commerce and Logistics management.

Contact

LinkedIn

Skills

Core Skills

Team ManagementBusiness DevelopmentE-commerceLogisticsCustomer Service

Other Skills

Merchant managementLogistic managementManagement EscalationsPayment RecoveryMerchant evaluationE-commerce optimizationUser experience improvementLogistics managementSales reportingMarket ResearchSQLms excel advanced with macrosMarketingPayment recovery

About

Planning, Merchant management, Mgmt Escalations, Logistic undelivered c/ment management. Team management, Pg operations, team coordinations, Recovery of payments, Report analysis.

Experience

12 yrs 9 mos
Total Experience
6 yrs 4 mos
Average Tenure
11 yrs 5 mos
Current Experience

Paytm

2 roles

Sr Execcutive

Dec 2014 – Present · 11 yrs 5 mos

Team ManagementMerchant managementLogistic managementManagement EscalationsPayment RecoveryBusiness Development

Spoc Furniture

Dec 2014 – Present · 11 yrs 5 mos

  • Evaluation of merchant, their rating and working. How to improve and make ecommerce experience user friendly especially for Furniture category.
Merchant evaluationE-commerce optimizationUser experience improvementE-commerceBusiness Development

Jaipur golden logistic

Executive

Jul 2013 – Nov 2014 · 1 yr 4 mos

  • Sort out all queries related to undelivered consignments and payment recovery. Collecting sales report from branches twice in a month.
Logistics managementPayment recoverySales reportingLogisticsCustomer Service

Education

Guru Jambheshwar University

Master of Business Administration (MBA) — Human Resources Management and Services

Jan 2009 – Jan 2012

Mahatma Gandhi P. G. College, Gorakhpur

Bachelor of Science (BSc) — Science

Jan 2002 – Jan 2005

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