vishal Jadhav

Operations Associate

Pune, Maharashtra, India17 yrs 8 mos experience
Highly Stable

Key Highlights

  • Over 15 years of IT industry experience.
  • Expert in Test Automation and Technical Support.
  • Proven track record in enhancing efficiency across global teams.
Stackforce AI infers this person is a Test Automation and Technical Support expert in the MarTech industry.

Contact

Skills

Core Skills

Technical SupportSoftware TroubleshootingTest Automation

Other Skills

Web ApplicationsProduct installationApplication ServersProduct SpecialistsCore JavaManual TestingFitNesseSelenium WebdriverWASWEBLOGICUrban CodeJMeterConfluenceRegression TestingUnix

About

With over 15 years of experience in the IT industry, I have served as an individual contributor, primarily dedicated to resolving complex customer scenarios in collaboration with the Level 2 (L2) team. My focus has been on establishing new and innovative processes across global teams, aimed at enhancing efficiency and boosting overall productivity.

Experience

17 yrs 8 mos
Total Experience
4 yrs 10 mos
Average Tenure
3 yrs 2 mos
Current Experience

Atlassian

Senior Technical Support Engineer

Mar 2023Present · 3 yrs 2 mos · remote · Remote

Hcl software

Lead Software Engineer

May 2019Mar 2023 · 3 yrs 10 mos · Pune, Maharashtra

  • Part of Unica Technical Support Team .
Web ApplicationsProduct installationTechnical SupportApplication ServersProduct SpecialistsCore Java+3

Ibm

4 roles

Senior Test Automation Engineer

Jan 2018May 2019 · 1 yr 4 mos

  • Silverpop Engage is an on-demand digital marketing platform for email marketing and market-ing automation. Capabilities include features like Send Time Optimization and Snooze.
  • Activities
  • As a team member I am involved in:
  • Planning testing strategies per sprint and finalizing acceptance criteria for testing cycle.
  • Automating API test cases using Fitnesse Tool .
  • Automate UI Test Cases using Selenium Webdriver with Fitnesse .

Senior Staff Engineer

Mar 2017May 2019 · 2 yrs 2 mos

  • Distributed Marketing provides marketing organizations with the ability to
  • distribute the execution of centrally managed marketing campaigns throughout the
  • enterprise.
  • It allows centralized marketers to maintain control over corporate standards and
  • business rules, while it allows remote users to tailor or provide input to the
  • campaign for greater local customization and relevance, ultimately increasing
  • response rates and revenue.
  • Activities
  • As a team member I was involved in:
  • Work on Distributed Marketing functionality (10.1 ,11.0). Test new enhancement which are introduced in different versions.
  • Planning testing strategies per sprint and finalizing acceptance criteria for testing cycle.
  • Deployment of Application using WAS/WEBLOGIC application servers
  • Managing Forward as well as L3 related tasks .
  • Writing Test Cases in RQM
  • Automated Product Installation using Urban Code
  • Automating API test cases using JMeter tool .
  • Presenting Webinar sessions to Customers
  • Delivering webinars on EMM products to various business partners.

Senior Software Engineer

Oct 2012May 2019 · 6 yrs 7 mos

  • Worked into manual and automation testing [Web based , API Automation] .
  • Urban Code deployment , CICD Process .

Senior Staff Software Engineer

Oct 2012Feb 2017 · 4 yrs 4 mos

  • IBM Interact is an interactive engine that targets personalized offers to customers visiting client facing systems such as Websites, Call centers, ATMs etc. Unica Interact uses powerful, behavioral targeting analytics and marketer-defined business logic to deliver the optimal marketing message in each case .
  • As a team member I was involved in:
  • 1] Planning testing strategies per sprint and finalizing acceptance criteria for testing cycle.
  • 2] Deployment of Application using WAS/WEBLOGIC application servers
  • 3] Managing testing tasks and test reporting .
  • 4] Communicate with development team to report and resolve defects
  • 5]Writing Test Cases in RQM
  • 6] Writing and Executing Automation scripts using Selenium webdriver
  • 7] Experience in Installing and Configuring product using Urban Code Deployment i.e. UCD
  • 8] JMeter tool for Rest API Testing

Infosys

2 roles

Test Analyst

Promoted

Apr 2012Sep 2012 · 5 mos

  • Worked as Test Analyst in E-banking team (Banking domain) . Involved in Requirement analysis , Test case designing .

Soft Engg

Jul 2008Mar 2012 · 3 yrs 8 mos

  • Worked as Soft Engg in Finacle E-banking team .
  • Involved in Manual as well as Automation testing . Used RFT tool for automation testing. RFT certified

Education

Government college of engineering Karad

Bachelor of Engineering (BEng) — Mechanical Engineering

Jan 2004Jan 2008

Yashwantrao chavan college of Science Karad

HSC — Science

Jan 2002Jan 2004

Yashwant Highschool karad

SSC — Maths

Jan 1999Jan 2002

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