S

Sudhanshu Tiwari

Project Manager

Delhi, India5 yrs experience
Highly Stable

Key Highlights

  • Over 4 years of diverse project management experience.
  • Expert in Agile methodologies and cross-team collaboration.
  • Proven track record in improving customer satisfaction.
Stackforce AI infers this person is a Project Manager with expertise in Digital Media and Quality Assurance.

Contact

LinkedIn

Skills

Core Skills

Project ManagementAgile Project ManagementCustomer Relationship Management (crm)Quality Assurance

Other Skills

Agile TestingAnalytical SkillsCross-team CollaborationEscalation HandlingJiraLeadershipMicrosoft ExcelMicrosoft PowerPointMicrosoft WordPython (Programming Language)SeleniumService Delivery ImprovementTechnical SupportTest Automation

About

I’m a detail-oriented and self-motivated professional currently working as Project Manager with over 4 years of experience across QA, customer support, and project delivery. Starting in software testing, I transitioned into client-facing support, and now lead digital project execution across mobile and web platforms. I enjoy combining structure, collaboration, and problem-solving to deliver high-quality results and business value.

Experience

Ens enterprises

Project Manager

May 2025 – Present · 10 mos · Noida, India

  • Currently managing early-stage planning and coordination for web and mobile app projects for Vi and Hindustan Times, focusing on timely execution and cross-team collaboration.
Project ManagementAgile Project ManagementCross-team Collaboration

Hfcl limited

2 roles

Customer Support Manager

Nov 2022 – Nov 2024 · 2 yrs

  • Handled client escalations, coordinated with internal teams, and improved service delivery and customer satisfaction.
Customer Relationship Management (CRM)Escalation HandlingService Delivery Improvement

QA Automation Engineer

Sep 2020 – Nov 2022 · 2 yrs 2 mos

  • Responsibilities:
  • Responsible for Cloud software testing
  • Consistent and regular use of Selenium, JIRA etc.
Quality AssuranceTest AutomationSeleniumJira

Education

Inderaprastha Engineering College, AKTU, Ghaziabad

Bachelor of Technology - BTech — Computer Science and Engineering

Aug 2015 – Jul 2019

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