Jul 2021 – Nov 2022 · 1 yr 4 mos · Palo Alto, California, United States

• Defined and delivered high-value features for customer adoption at every stage of the lifecycle for Workspace ONE Access features
• Led new development processes that better aligned dependencies in cross team initiatives to remove development blockers
• Promoted up two levels in six months to match performance output (Associate PM -> PM II)
• Started and completed the full deprecation of a white-labeled application by funneling 150+ customers (~200,000 end users) to new in-house features
• Successfully launched zero-to-one product features, including multi-factor authentication methods and custom conditional access policies

Jan 2021 – Jan 2021 · 0 mo · Chicago, Illinois, United States

• Machine Learning Researcher at SAND Lab (Security, Algorithms, Networking and Data) at University of Chicago, co-directed by Professor Ben Y. Zhao and Professor Heather Zheng. Our research spans topics in security, machine learning, networked systems, HCI, data mining and modeling. Lab members includes (8-12) PhD and MS students, as well as (2-3) undergrad researchers and visiting scholars.
• Was in a team of 6 members developing virtual voice avatar software for voice cloning prevention.

Jan 2020 – Jan 2020 · 0 mo · Greater Chicago Area

• Devised automated programs to retrieve amorphous quantitative data for study on nature of replication research
• Collected raw data on existing experiments by scraping dynamically rendered websites using Selenium and Beautiful Soup

Jan 2020 – Jan 2020 · 0 mo · Palo Alto, California, United States

• Refine scope and completion criteria with stakeholders, UI team, engineering to ship access security feature in Workspace ONE Access
• Analyze 300+ escalations tickets and interview customers and sales engineers to form 11 data-driven recommendations in process and product areas to reduce escalations and execute them

Jun 2019 – Sep 2019 · 3 mos · Greater Seattle Area

• Developed utilization metrics for containerized services to display and alert wasteful allocation of resources (CPU, storage, AWS instances) in Go using Prometheus, Kubernetes, and Grafana for dashboard visualizations
• Designed and implemented services for scraping internal data and handling access credentials securely in Kubernetes

Oct 2018 – May 2019 · 7 mos · Chicago, Illinois, United States

• Gave individualized tutoring sessions to students grades 4-8 at St Thomas Grade School in subjects of math and writing
• Motivated students by teaching how to study and find enjoyment in what they were learning with tailored exercises and goal setting
• Brought a student from failing in math and science to the honor roll within 6 months

Sep 2018 – May 2019 · 8 mos

• Diagnosed and fixed software and hardware problems on-site for university students and faculty members

Jun 2018 – Sep 2018 · 3 mos · Redwood City, CA

• EA Developer Platform Pathfinder Software Engineer Intern
• Built interactive visualizations of the growth of EA's player network
• Analyzed and condensed raw data of 150+ million nodes with Python for visualizations in D3 and Three.
• Built in Typescript React.

Jun 2017 – Aug 2017 · 2 mos · Greater New York City Area

• Enterprise Infrastructure Software Development Intern
• Refactored the UI of a distributed framework for enterprise configuration management from AngularJS to Angular 2
• Collaborated with other team members through weekly meetings and frequent code reviews to optimize and write cleaner, scalable code

Nov 2016 – Jun 2017 · 7 mos · Greater New York City Area

• Designed and developed an emergency procedures iOS mobile application for internal use, built in Ionic 2 framework
• Integrated APNs to the mobile app and built a Node.js server for sending silent push notifications to easily update app data