Laurie Woodruff

Software Engineer

United Kingdom18 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Extensive experience in customer support and engineering roles.
Strong background in mental health and occupational therapy.
Creative skills in graphic design and illustration.

Stackforce AI infers this person is a SaaS support specialist with a strong background in healthcare and creative design.

Contact

Skills

Other Skills

IllustratorInDesignVolunteer ManagementGraphic DesignDrawingSocial Media MarketingSocial MediaPhotoshopIllustrationMarketingAdobe Creative SuiteCopywritingCustomer ServiceHealthcareMicrosoft Office

About

With substantial experience in supporting others, I’m a person-centred and creative individual with a fierce attention to detail and concrete abilities in idea generation, problem solving and communication.

Experience

18 yrs 2 mos

Total Experience

2 yrs 7 mos

Average Tenure

6 yrs 8 mos

Current Experience

Github

3 roles

Senior Support Engineer

Promoted

Jan 2022 – Present · 4 yrs 4 mos

Support Engineer

Nov 2021 – Feb 2022 · 3 mos

Accounts Support Specialist

Sep 2017 – Oct 2021 · 4 yrs 1 mo

Providing world-class, responsive and human support to users of GitHub.com

Support driven

Member

Sep 2019 – Present · 6 yrs 8 mos

Support Driven is a community of people in Customer Support and Success helping each other. It’s a treasure trove of connections, inspiration and knowledge.

Leeds and york partnership nhs foundation trust

Occupational Therapist - Older Adults Mental Health

Apr 2017 – Sep 2017 · 5 mos · Leeds, United Kingdom

Supporting recovery of older adults experiencing acute or enduring mental health difficulties during their admission to two 24-bedded inpatient units. Includes clinical assessment of occupational functioning based on MOHO principles and graded therapeutic interventions both 1:1 and in groups.

Alzheimer's society

Memory Support Worker / Dementia Adviser

Nov 2016 – Mar 2017 · 4 mos · Leeds, United Kingdom

Working within an Integrated Neighbourhood Team, bridging primary health care (General Practice) and specialist memory services. Supporting people with dementia and/or memory problems and all those affected. Offering advice, information and meaningful practical steps to connect people to opportunities for activity and support.

Auckland dhb

Occupational Therapist - Oncology and Haematology

Nov 2015 – May 2016 · 6 mos · Auckland, New Zealand

Full time acute OT enabling adult patients to maximise participation in daily activities through adaptive strategies, equipment provision and fatigue, pressure care and falls education. Occasionally working across medical, surgical, orthopaedic, respiratory and cardiac wards as team caseload requires. Competent in using an occupational performance documentation system. Experienced at supporting complex discharges across the Auckland region (including islands) and beyond. Working toward EMS accreditation. Bicultural hospital setting.

Arthur rank hospice charity

Specialist Palliative Care Occupational Therapist

Sep 2014 – Oct 2015 · 1 yr 1 mo · Cambridge, United Kingdom

Provided holistic support to adult patients with life-limiting illness to maximise function, independence and engagement in meaningful activity. Therapeutic interventions included collaborative goal setting, equipment prescription and non-pharmacological techniques to manage anxiety and fatigue.

Alzheimer's society

Dementia Support Worker

Mar 2011 – Sep 2012 · 1 yr 6 mos · Leicestershire

Practical and emotional support to people with dementia and their families, support group facilitation and volunteer management.

Debbie bryan studio & shop

Design Assistant

Aug 2010 – Nov 2012 · 2 yrs 3 mos · Nottingham

Product finishing, marketing, social media, publicity design and idea generation.

Csv

Volunteer Coordination and Administration Assistant

Apr 2010 – Mar 2011 · 11 mos · North Notts

Administrative organisation for a Lottery funded project, offering education and volunteer opportunities to people with mental health difficulties, helping their transition back into the community from hospital.