Jan 2020 – Mar 2022 · 2 yrs 2 mos

• Responsible for a world-class team of engineers, scientists and product managers on Microsoft Search in Bing, a secure & coherent workplace search service in Microsoft 365 across Windows, Office, Edge & Bing. We leverage Bing consumer search tech and AI innovations in ML/DL to help employees find information like people, files, sites & LOB data.

Nov 2016 – Dec 2019 · 3 yrs 1 mo

• Led the cross-disciplinary MESH organization focused on delivering e2e UX innovations in Multimedia Image, Video & Visual search on Bing, Engagement growth tactics like Microsoft Rewards - a well-loved loyalty program across Xbox, Windows & Bing, Editorial Programming to augment Bing homepage & search algo, as well as the Engineering Services teams responsible for tools, standards and expertise in Security, Privacy, Accessibility, Audit & Compliance for all engineering & incubation teams in Microsoft’s AI + Research division.
• Shipped Microsoft’s first ambient smart device - Harman Kardon Invoke - by building and leading a new team focused on differentiated Cortana agent productivity skills with Office 365 - Outlook Calendar & Email, Skype Calling, Gmail, Commitments & more (12.13.2017)

Nov 2013 – Nov 2016 · 3 yrs

• Launched Surface Studio all-in-one PC & Surface Dial multi-modal digital inking accessory with integrated hardware/software design experiences on 10.26.2016
• Built a new cross-disciplinary software team in Windows and led from ideation through productization to launch of the Surface Studio/Dial UX, a brand-new user interaction model for computing that leverages a user's non-dominant hand to improve workflows ranging from creative tools to entertainment scenarios. Partnered closely with Surface hardware team to ensure a high quality HW/SW integrated product experience and strong partner/developer ecosystem for application adoption at launch.
• Shipped Windows Ink as #1 hero experience for Windows 10 Anniversary Update on 7.29.2016
• Responsible for Windows Ink experiences that reinvigorated the active pen usage ecosystem. Designed and shipped Windows Ink Workspace with well-reviewed pen experiences like sticky notes, sketchpad & screen sketch that substantially increased active pen usage and satisfaction across Surface products and OEM ecosystem. Generated new revenue through targeted pen apps and augmented Microsoft’s public press of pen investments as a key spokesperson in keynote product announcements and video press.
• Launched Windows 10 on PC, Tablets and Phones world-wide July 29 2015.
• Responsible for key user experiences across shell - brought back the Windows Start Menu loved by both high productivity and glance & go live tile users, created the new Action Center for a converged notifications experience, built a new Lockscreen framework and experience, drove consistency in universal app patterns across different device form factors and shipped the e2e personalization story.
• Established a brand-new Windows Shell incubation team focused on fail-fast prototyping culture & innovations of disruptive user interaction models, new product pitches and strategic Windows roadmap shifts, resulting in numerous patents in input paradigms.

Jan 2009 – Nov 2013 · 4 yrs 10 mos

• Launched the next-generation entertainment experience with Xbox One on 11.22.13
• Designed and shipped the Xbox One user experience including all-new Home Dashboard, user interaction model using controller, speech and gesture, identity model for biometric recognition and multi-user, app-switching and multi-tasking experiences
• V1 Launch of Xbox LIVE service & user experiences on Mobile Platforms
• Spear-headed the engineering work for this cross-divisional program between Xbox Division and Windows Phone Division to enable a complete Xbox-LIVE games portfolio on XNA and Silverlight technologies, full Games Hub experience with Xbox LIVE Extras application introducing a 3D avatar renderer, full cross-screen avatar closet and on-the-go instant access to key Xbox LIVE features. Shipped My Xbox LIVE app for iPhone/iPad, enabling iOS users to have mobile access to Xbox LIVE community and value proposition
• V1 Launch of Xbox Companion/Smartglass enabling Phone to Xbox console communication and suite of mobile device companion experiences to augment big screen TV entertainment consumption
• Expansion of Xbox LIVE services beyond console onto mobile platforms, including premium downloadable content support for in-app purchases, e-commerce launch of Avatar Marketplace for enhanced avatar personalization, and community experiences like Leaderboards and Achievements

Aug 2003 – Jan 2009 · 5 yrs 5 mos

• 6 years in mobile space learning and stepping up to leadership positions driving Customer-focused HW/SW/Service Innovation, Global Partnerships & Disruptive Business Models
• Responsible for the Americas Mobile Operator engineering team driving Microsoft’s partnerships with Verizon Wireless, AT&T, Sprint, T-Mobile USA, & Canada/LATAM networks, where scope included the building of custom operator user experiences, enabling partner apps and services, and device commercialization work from phone concept to store front.
• Created disruptive new business models that directly brought new revenue streams to Microsoft by driving multiple V1 smartphone projects showcasing integrated hardware/software product designs including T-Mobile Shadow, the first Windows Mobile Consumer Smartphone in USA.
• Shipped millions of Pocket PCs & Smartphones (in varying form factors) on software releases that I managed end-to-end, based off Windows Phone 8-10 and Windows Mobile 2003-WM6.0. This included extensive cross-divisional collaboration to deliver new innovations like Live Tiles and Action Center to Messaging & Security Feature Pack (MSFP) for support of Microsoft Exchange to better the enterprise mobile offering.
• Shipped the first Windows Mobile Multimedia Messaging Service Client on Smartphone 2003, creating backbone for Microsoft smartphone messaging, regularly representing Microsoft in Open Mobile Alliance conferences world-wide by leading discussions in Singapore, France & Beijing on standards compliance and interoperability