Prateek Sharma

Operations Associate

Delhi, India13 yrs 1 mo experience
Highly Stable

Key Highlights

  • Experienced in ITIL methodologies and training.
  • Proven track record in technical support roles.
  • Strong background in asset recovery and control.
Stackforce AI infers this person is a skilled manager in IT service management and technical support.

Contact

LinkedIn

Skills

Core Skills

Itil Certified

Other Skills

Teach the Trainer CertifiedTrain the Trainer

Experience

13 yrs 1 mo
Total Experience
13 yrs 1 mo
Average Tenure
13 yrs 1 mo
Current Experience

Ibm

5 roles

Manager

Sep 2024 – Present · 1 yr 8 mos · India

Technical Enablement Specialist | ITIL Certified | Teach the Trainer Certified

May 2020 – Sep 2024 · 4 yrs 4 mos · India

ITIL CertifiedTeach the Trainer Certified

Asset Recovery & Control Center Analyst

Sep 2017 – Present · 8 yrs 8 mos · India

Process Trainer

May 2014 – Sep 2024 · 10 yrs 4 mos · India

Centralized Technical Support Representative

Apr 2013 – Present · 13 yrs 1 mo · India

Education

Delhi University

Bachelor of Commerce - BCom

Jan 2010 – Jan 2013

Delhi University

Bachelor of Commerce - BCom

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