Noella John

Product Manager

Pune, Maharashtra, India9 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Nearly 7 years of experience in Techno Linguistics.
  • Certified ITIL V4 Foundation professional.
  • Passionate educator and mentor for aspiring French learners.
Stackforce AI infers this person is a multilingual professional with expertise in education and customer service in tech-driven environments.

Contact

Skills

Core Skills

English TranslationFrench TranslationCustomer ServiceFinancial AnalysisBusiness Analysis

Other Skills

AccountingData AnalysisEnglish to FrenchITIL CertifiedInformation TechnologyInterpersonal SkillsLeadershipMicrosoft ExcelMicrosoft WordProject Management

About

Hello, I am a passionate French Techno Linguist with nearly 7 years of experience throughout exploring in this domain.I have attained ITIL V4 Foundation from People Cert certification.Apart from just being a french translator I also coach enthusiastic learners looking forward to pursue their dream in this career.I also have aside my favourite hobbies that I'm pursuing because life is all about the growth and a disciplined development to follow with passion and a vibrant living .I am an avid bachata/salsa/zumba dancer and learner and a gifted artist as well.

Experience

Accenture

French Translator /Technolinguist

Sep 2022Present · 3 yrs 6 mos

English TranslationEnglish to FrenchFrench TranslationData AnalysisCustomer ServiceMicrosoft Excel+5

Symbiosis international school

French Teacher

Nov 2021Aug 2022 · 9 mos · India · On-site

  • ○Homeroom French Teacher and Catered to PYP educational Hierarchal Educational System.
  • ○Prepared PPT'S and designed Study material for students in the PYP section enhancing new learning curves for French and improvising learning strategies to make learning interesting and fun.

Amazon

French Executive

Mar 2020Nov 2020 · 8 mos · India · On-site

  • ○Core Fin-Ops responsibilities utilized ensuring customers in France had satisfactory experience utilizing Amazon services while handling their Amazon account records and helping them have a run through of the expenses occurred to ensure right calculations of monetary functioning.
  • ○Maintaining each customer records ensuring no payments exceeded erroneously or no negative amounts were pending to avoid debts and ensuring timely communication before any negative lapse occurred.
  • ○Each customers resolution was encounterd with a positive feedback at the end of every account handled personally while barging calls with them.
  • ○Ensured Leadership interpersonal skills were displayed while implementing new linguistic methods to help native customers have better comprehension in a cordial manner while dealing with team involved in India
Customer ServiceEnglish to FrenchFrench TranslationInterpersonal SkillsLeadershipFinancial Analysis+2

Sungard availability services

FRENCH SERVICE DELIVERY MANAGER

Jul 2019Mar 2020 · 8 mos · India · On-site

  • ○Delivering customer end to end satisfactory services and providing cloud products and services for France 🇫🇷.
  • ○Keeping SLAs in mind and resolving critical cases within the given strategical allotted time factor while bridging calls with Technical Suppport Team and Managers to ensure work is not impacted in the long run.
  • ○Keeping in mind all tasks are accomplished with a survey provided at the end to ensure customers satisfactory experience in using agile cloud services .
  • ○Backup and Storage services along with conducting maintenance scheduled for Datacenters setup in France.

Axa

French Associate

Aug 2015Jun 2019 · 3 yrs 10 mos · India · On-site

  • ○Catered to specific native french speaking regions in Switzerland 🇨🇭@ Lausanne mainly as a French Associate.
  • ○Handled responsibilities in analysing documents in French and deporting them via sourceful applications in Citrix to the respected departements in Switzerland.
  • ○Insurance related concerns included Motor Insurances ,Property Damage and providing coverages as per clients advisory regulations strictly followed by Switzerland.
English TranslationEnglish to FrenchFrench TranslationBusiness AnalysisCustomer Service

Alliance francaise de poona

Front Desk Representative

Mar 2015Dec 2015 · 9 mos

  • ○Handled Administrative responsibilities with direct liaison to the French Embassy .
  • ○Educationalist Counselor to those aspiring to learn ans pursue careers in French.
  • ○Mentored students and supervisioned students exams .

Education

SYMBIOSIS INTERNATIONAL UNIVERSITY

Jun 2009May 2015

Vidya Bhavan High School

Ssc — Ssc

Jun 1996May 2008

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