May 2021 – May 2024 · 3 yrs · Rohtak, Haryana, India

• Handling a team of 250 onroll & offroll staff
• ● Handling crossdocks across North & East India
• ● Planning of systems & control for the smooth operations in the Crossdocks
• ● Preparation of 5S, monitoring & controls.
• ● Responsible for preparing reports.
• ● Monitoring the key performance metrics of the entire team.
• ● Monitoring the movements of shipments and manifests in the middle mile network.
• ● Interdepartmental coordination for smooth operations between LM & Crossdocks.
• ● Tracking of vehicles to monitor transit time so that product can reach on time.
• ● Monitoring and coordinating with team for timely connection of shipments , also monitoring timely bagging of shipments in
• downstream sort centres at crossdock locations.
• ● Duties allocation to the Executive’s, Supervisors and Associates.
• ● Coordinating with the team to clear the shipments before the CPT timings.
• ● Roaster Planning of the entire team as per load.
• ● Weekly and Monthly performance measurement of the team.
• ● Hiring & Training of the team on key areas of operations.

Oct 2020 – May 2021 · 7 mos · Gurgaon

• Managing entire DC of Coldex Logistics at Kundli Border Delhi(Inbound & Outbound)
• Setting KPI’s for entire team for smooth operations of DC and monitoring the same.
• Resolving customer complaints and ensuring the customer trust with the services.
• Managing inventory, inventory reconciliation, Inventory Levels, cycle count, adherence to quality standards, ensuring proper stacking of material.
• Monitoring operational efficiency, thorough put, MIS reports, quality reports.
• Reviewing the operations for continuous improvement, takes part in customer meeting for improvements and discussions on SLA’s
• Experience sharing and solution designing for upcoming projects of the company.
• Maintaining the warehouse SOPs for smooth work flow and to avoid escalations.
• Finalizing vendors for any new asset requirement in the DC to support the operations.
• Supervising and training the entire staff about their responsibilities and company’s expectations.
• Ensuring proper documentation and availability of all records for any future reference.
• Monthly volume and billing sharing to account department after verification.
• Ensuring all compliance are adhered to in the DC, highlighting any discrepancy to concerned department.
• Ensuring quality standards of the DC.

May 2012 – Oct 2020 · 8 yrs 5 mos · Greater Delhi Area

• Managing entire warehouse operations related activities in effective manner related to Delhi Warehouse.
• Appointing new Transporters, C & F agents, finalizing contracts for transportation.
• Managing distribution network & handling transporters, C & F agents for timely delivery of goods.
• Set performance standards & goals for warehouse employees. Planning continuous improvement to streamline warehouse processes & following up on work results.
• Overseeing inventory ageing, managing regular cycle counts, quality control & implementation of 5S in operation, inventory control and matching the same with data storage systems.
• Negotiating with vendors for cost effective transport solutions & monitoring vehicle movements, transit times so that product demand can be fulfilled on time & establishing competitive transport solutions destination wise.
• Responsible for preparing reports related to Warehouse(KPI Reports, Monthly Business Reports, Quarterly Business Reports).
• Ensuring proper stacking & adherence of FIFO, FEFO & LEFO as per company norms.
• Coordinating with all warehouses, clients manufacturing plants & client companies for operation related matters.
• Creating & Maintaining Warehouse SOPs and implementing the same as per operations of specific customer.
• Monthly transportation billing, keeping control on all daily reports ( Stock Report, Dispatch Report, Receipt Report)
• Ensuring proper documentation of office records for any further requirement and ISO process.

May 2009 – Jun 2009 · 1 mo · Gurugram, Haryana, India

• 1) Interacting with retailers and to know the consumer behaviour.
• 2) To study the effect of different promotional tools used.
• 3) To understand the supply chain from Depot to Customer Place.