Feb 2022 – Aug 2025 · 3 yrs 6 mos · Gurugram, Haryana, India · On-site

• Collaborated with the core team in Supply Chain Management to facilitate data-driven decision-making, resulting in a monthly cost savings of 5-6 Lakh.
• Developed dashboards for stakeholders in the first-mile and last-mile operations of the supply chain, providing valuable insights that enabled informed decision-making.
• Implemented precautionary measures in the Supply Chain to reduce the occurrence of missing items, resulting in a decrease of missing item cases from 2.7% to 0.6%.
• Improved order visibility by implementing new processes, resulting in an increase in order delivery performance from 92% to 95%, exceeding the Service Level Agreement (SLA).
• Played an important role in the SOP for the supply chain and was responsible for analyzing the system using a precise dashboard and conducting RCA for each problem.
• Accountable for tracking fake deliveries and fake returns of orders in last- mile operations, ensuring the accuracy and integrity of the supply chain.

Aug 2021 – Nov 2021 · 3 mos · Faridabad, Haryana, India

• Built Dashboards & Reports in Zoho Analytics to visualize core Business KPIs using SQL.
• Created visually impactful Reports in Zoho Analytics and CRM for Data reporting by using different types of Charts and Graphs.
• Extracted and Analyzed data into meaningful, actionable information which helped in Decision-Making using SQL, Excel, and Zoho analytics.
• Used MySQL techniques to identify the most valuable customers and Analyzed which channels they are coming from.
• Tools Utilized: MySQL, Excel, Zoho CRM, Zoho Analytics, PostgreSQL.

Oct 2019 – Jun 2021 · 1 yr 8 mos · Varanasi, Uttar Pradesh, India

• Leading a Team of 70 coordinators and managing a footfall of 2600+ participants
• Planned and administered outreach and publicity requirements at the pan India level.
• Successfully managed to increase participants by 10%.
• Co-ordinated with 200+ people who are responsible for making the event successful.