Dasugari Sri Teja

Software Engineer

Bengaluru, Karnataka, India4 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Experienced in incident management and troubleshooting.
Proficient in multiple operating systems and remote support.
Skilled in networking and system engineering.

Stackforce AI infers this person is a skilled IT support engineer with a focus on networking and system troubleshooting.

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Skills

Core Skills

Networking

Other Skills

JiraIncident ManagementRemote Desktop SupportSystem EngineeringTroubleshootingOS Related IssuePC ImagingSoftware InstallationMS Outlook ConfigurationNetwork Printer AdministrationHardware InstallationA++CCNA

Experience

4 yrs 11 mos

Total Experience

1 yr 7 mos

Average Tenure

3 yrs 8 mos

Current Experience

Mediatek

Engineer

Sep 2022 – Present · 3 yrs 8 mos · Bengaluru, Karnataka, India · On-site

Networking

Regal beloit corporation

Information Technology Specialist

Dec 2021 – Aug 2022 · 8 mos · Hyderabad, Telangana, India · On-site

Using Jira tool for Ticket handling.
Worked on incident management
Resolving an average of 10-15 incidents each day
Remote desktop support & system engineering
Troubleshooting in WAN and LAN problems as per SLA
Install configuration & administering Network printer. Configuring profiles and policies for users & Resolve OS Related Issue
.• Handle floor and help user to resolve all Desktop related issue.
PC imaging and software installation
MS Outlook configuration, Outlook backup & restore and troubleshooting
Resolving Networks Problem and troubleshooting of LAN Connectivity issues.
Installing and Troubleshooting New Hardware Devices and Drivers
Printer installation and troubleshooting