Vivek Uday

Product Manager

Bengaluru, Karnataka, India14 yrs 8 mos experience
Highly StableAI Enabled

Key Highlights

  • Expert in AI-driven product analytics.
  • Over a decade of experience in data science.
  • Proven track record in enhancing customer support.
Stackforce AI infers this person is a Data Science and AI expert in the SaaS industry.

Contact

Skills

Core Skills

Product AnalyticsData ScienceMachine LearningData Engineering

Other Skills

AI Conversational ExperiencesPaymentsAnalyticsSQLPythonText MiningBusiness IntelligenceRData ModelingShell ScriptingHadoopApache SparkApache PigAlteryxHive

About

At Airbnb, I lead product analytics and AI-driven measurement for global payments, risk & compliance systems, and customer support experiences. I am responsible for shaping Generative AI product analytics, defining success metrics that align customer outcomes with business priorities, and driving the adoption of AI in product measurement at scale. I work closely with senior leadership and cross-functional executives to influence strategy, and translate complex data into clear business direction. I lead teams across product analytics, measurement science, and machine learning to build data and AI products that improve operational efficiency, accelerate growth, and materially enhance customer support experiences. Previous to my experience at Airbnb, I have led teams with data science, Applied ML and data engineering skills to drive analytics capabilities. I have over a decade of experience in extracting customer behaviour insights from app and web navigation data across retail, customer support and market place domain.

Experience

14 yrs 8 mos
Total Experience
3 yrs
Average Tenure
2 yrs 5 mos
Current Experience

Airbnb

2 roles

Senior Manager, Advanced Analytics

Promoted

Mar 2026Present · 2 mos · Bengaluru, Karnataka, India · Hybrid

  • Lead Product Analytics for AI Conversational Experiences and Payments at Airbnb, driving insights and improvements.
  • Collaborate with Product, Engineering, and Operations teams to enhance automated support experiences.
  • Champion team productivity through the adoption of AI tools for data science and analytics workflows.
Product AnalyticsAI Conversational ExperiencesPaymentsData ScienceAnalytics

Manager, Advanced Analytics

Dec 2023Mar 2026 · 2 yrs 3 mos · Bengaluru, Karnataka, India · Hybrid

Apple

2 roles

Manager - Machine Learning & Data Engineering

Promoted

Apr 2022Nov 2023 · 1 yr 7 mos · Bengaluru, Karnataka, India

  • Led a team of Data scientists, Machine Learning research specialists & Data Engineers in AppleCare Digital.
  • Collaborated with Product Managers and stakeholders to enhance customer experience and operational efficiencies.
  • Implemented data-driven strategies to scale insight delivery and drive process efficiencies
Machine LearningData EngineeringData Science

Data Scientist

Jul 2017Apr 2022 · 4 yrs 9 mos · Bengaluru, Karnataka, India

Lowe's companies, inc.

Senior Analyst

Oct 2014Jul 2017 · 2 yrs 9 mos · Bengaluru Area, India

  • Worked on various statistical analysis, data engineering projects for Lowes.com, supply chain, product stock forecasting areas.

Flutura decision sciences & analytics ( acquired by accenture )

Senior Data Scientist

Mar 2013Sep 2014 · 1 yr 6 mos

  • Worked on various analytics projects related to IoT, industrial sensor and machinery data, PoC’s, Pre-Sales and product pitches

Target

Associate Software Engineer

Jul 2011Mar 2013 · 1 yr 8 mos · Bengaluru Area, India

  • Worked as a data engineer in data warehouse CoE building data marts and summary tables for insights team.

Education

B. M. S. College of Engineering

Bachelor of Engineering (B.E.) — Information Technology

Jan 2007Jan 2011

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