Shubham Jha

Product Manager

United Arab Emirates7 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

6+ years in Product Management & Analytics.
Achieved 25% MoM growth in user acquisition.
Developed innovative financial solutions for unbanked users.

Stackforce AI infers this person is a Fintech Product Manager with strong analytical skills.

Contact

toshubhamjha@gmail.com 7665410552 LinkedIn

Skills

Core Skills

User GrowthCustomer RetentionData AnalyticsCredit Analysis

Other Skills

C++Credit CardsData AnalysisData ScienceGoogle Cloud Platform (GCP)Growth StrategiesMachine LearningMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointProduct AnalysisProduct AnalyticsProduct DevelopmentProduct ManagementProduct Strategy

About

* 6+ years of experience in Product Management & Analytics. Building, launching, and scaling customer-centric products and experiences from scratch * Led Inbound Growth @Durianpay - worked on merchant acquisition, onboarding experience, and growth features with a team of engineers, marketers, user researchers, content writers, designers, sales team & product managers * Goal-oriented professional with a proven track record of creating positive impact via continuous learning, iteration, and collaborating with cross-functional teams like engineering, design, analytics, marketing, and more * Experience in working on problems like user retention and engagement, reward and loyalty frameworks, growth marketing (organic and paid), credit risk, lending in both B2C and B2B setup

Experience

7 yrs 9 mos

Total Experience

1 yr 6 mos

Average Tenure

3 yrs 8 mos

Current Experience

Huru

Product

Sep 2022 – Present · 3 yrs 8 mos · Dubai, United Arab Emirates · On-site

Building a one-stop financial app for the unbanked and underbanked in UAE

Durianpay

Product Manager

Oct 2021 – Sep 2022 · 11 mos

Led Inbound Growth, set up the growth team from scratch and drove a 25% MoM growth in KPIs across new user acquisition, onboarding, and activation.

Indmoney

Product Manager

Mar 2021 – Oct 2021 · 7 mos · Gurugram, Haryana, India

Built credit card bill tracking on the platform:
Leveraged CC bill tracking as acquisition & retention feature
US stocks as rewards for CC bill spends
Ideation to live in 4 months
95% CC issuer & variant coverage
~250k active users of the feature within 1 week

Cred

Product Analyst - Growth

Oct 2019 – Oct 2020 · 1 yr · Greater Bengaluru Area

Retention:
Improvement platform level retention, implemented rule-based mechanism to identify users with high
product affinity, pushed fraud & gamers out of the system
Referral:
Created referral rewards framework for new users, reduced referral CAC by half
Improved referral product discovery and engagement within the app
Launched Referral Leaderboard: Reduced CAC and increased user acquisition
Worked directly with the founder on business metric updates and scoping new business ideas

Product AnalyticsUser GrowthCustomer Retention

Indialends

4 roles

Senior Business Analyst

Promoted

Apr 2019 – Oct 2019 · 6 mos

Designed & developed an user propensity model increasing the customer repeat-ability and LTV, the model increased the push channel marketing campaign efficiency by 70%
Analyzed market trends for loan disbursal's associated with different customer segments, acting as a constant feeder of insights to the leadership team
Lead a team of 2 Analyst, mentored and trained new hires on problem solving techniques/tools – CART, SQL, MS office

Machine LearningCredit CardsRisk ModelingData AnalyticsCredit Analysis

Business Analyst

Nov 2018 – Mar 2019 · 4 mos

Owned the Pre-Qualified PL program, credit policy implementation and risk assessment. The program grew from one lending partner to six with month on month total loan amount booked increasing by 10X in 6 months
Created first internal loan approval policy at IL, opening up a new segment
Developed customer segmentation model for credit card product, prioritized customers with high intent optimizing revenue per lead by ~50% with increased operational efficiency

Junior Business Analyst

Jan 2018 – Oct 2018 · 9 mos

Planned & implemented the setup for the capture of click stream data with the technology team, resulting in 25k (USD) cost saving yearly
Implemented string matching algorithm in the user filled company name widgets across website and app increased the suggestion efficiency by 80%