Chengyi Long

CEO

San Francisco, California, United States16 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led product innovation at Netflix for new content experiences.
  • Expert in monetization strategies across global markets.
  • Pioneered digital marketing initiatives reaching over 100M visitors monthly.
Stackforce AI infers this person is a Product Management expert in the Media industry with a focus on digital marketing and monetization strategies.

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Skills

Core Skills

Product ManagementProduct InnovationBusiness StrategyDigital Marketing

Other Skills

Product DevelopmentCustomer ExperienceStrategic PlanningSenior Stakeholder ManagementAnalyticsCreative StrategyA/B TestingForecastingOnline AdvertisingCustomer Satisfaction AnalysisMarketing StrategyIntegrated Marketing

Experience

16 yrs 9 mos
Total Experience
8 yrs 4 mos
Average Tenure
12 yrs 7 mos
Current Experience

Netflix

5 roles

Senior Director of Product Innovation, New Content Experiences

Promoted

Jan 2025Present · 1 yr 4 mos

  • I lead a team of Product Managers, innovating at the intersection of content, member experience, and monetization. Our mission is to shape how Netflix members discover and engage with new content offerings
Product ManagementProduct DevelopmentCustomer ExperienceProduct Innovation

Director of Product Innovation, Monetization & Growth

Promoted

Oct 2021Jan 2025 · 3 yrs 3 mos

  • I led a global team of Directors and Product Managers focused on monetization and growth. We are responsible for pricing, plan tiering strategy, plan feature development, and new business models.
  • Experienced in full consumer lifecycle development, from top of funnel (digital marketing and acquisition optimization) to new product development (business case, research, design, product development, launch, and optimization). Led 0-1 large cross-functional initiatives from initial MVP to scale.
  • [Pricing Strategy] Develop localized pricing across 190+ markets, including a learning agenda with a focus towards better understanding price elasticity and consumer perception of value.
  • [Revenue Optimization] Identify and scale opportunities that improves revenue per member and lifetime value, e.g. led end to end discovery, design, development, implementation and iteration of Netflix's paid sharing initiative
  • [Plan Feature Development] Ideate and create tier differentiators, growing revenue and subscribers around the world, e.g. expanding the Mobile plan across Southeast Asia and Sub-Saharan Africa
  • [New Business Models] Design, test, and launch novel plan types/revenue streams, e.g. ads supported plan.
Strategic PlanningProduct ManagementCustomer ExperienceSenior Stakeholder ManagementBusiness StrategyProduct Development+1

Director, Growth Performance Marketing and Product Innovation

Promoted

Sep 2018Oct 2021 · 3 yrs 1 mo

  • Oversaw 9-figure digital marketing budget; responsible for the holistic strategy, algo and creative innovation, and management/execution of programmatic marketing program across 80+ countries and 25+ languages, working with a stunning team of product managers, ad tech, creative strategists, data scientists, and ops.
  • Optimized & scaled non-member acquisition experience, making signup seamless for our prospective members across web, mobile, TV, serving over 100M visitors monthly
Digital MarketingCreative Strategy

Sr. Manager, Digital Marketing Strategy & Experimentation

Jul 2015Sep 2018 · 3 yrs 2 mos

  • Led a a team focused on strategic planning for digital marketing, with a global scope across markets in North America, LATAM, EMEA, and APAC
  • Marketing Experimentation - initiating, prioritizing, and executing a comprehensive learning agenda with an emphasis on driving A/B testing at scale, from hypotheses generation, test implementation, to productization of key features, including algorithmic / ML enhancements via programmatic marketing, focusing on the causal impact of advertising.
  • Go-To-Market Planning - setting digital marketing (programmatic, social) strategy in Netflix global expansion, such as new region launches, title prioritization, marketing optimization, etc.

Manager, Marketing Planning & Analysis, North America

Oct 2013Jul 2015 · 1 yr 9 mos

  • Key planning and analysis partner to paid media marketing team during the evolution from e-commerce direct response to brand/content marketing with the launch of Netflix Original titles
  • Media Mix Planning - managing multi-million paid media budget, across TV, digital reserve, Programmatic/RTB, paid social, OOH, etc.
  • Audience Identification - sizing, scoping, and evaluating audience opportunities for Netflix Originals paid media launch campaigns
  • Cross-Channel Performance Assessment
  • Previously Associate, promoted within 10 months.

American express

2 roles

Product Manager, Digital Experience, Travel & Lifestyle Services

Feb 2012Sep 2013 · 1 yr 7 mos

  • Part of the core team that redesigned and relaunched amextravel.com
  • Product / Site Optimization - managing product releases and improving user experience onsite, driving holistic web analysis of sign up funnel and engagement
  • Customer Satisfaction Analysis - leading initiatives to measure and improve Net Promoter Score, with online and phone customer service

Manager, OPEN Card Member Acquisition Marketing

Jul 2009Feb 2012 · 2 yrs 7 mos

  • Part of Strategy & Innovation team focused on optimization of marketing practices to drive growth and card member acquisition of small business owners (OPEN)
  • Investment Planning - optimizing channel allocation for a budget over $150M
  • Integrated Marketing - creating plans and forecasts across in-person, phone, and digital channels
  • Customer Experience - innovating prospect communication and setting new framework of customer interaction to increase satisfaction
  • Previously Financial Analyst, promoted within 9 months

Education

The Wharton School

Bachelor of Science in Economics — Concentration in Finance & Marketing

The Hong Kong University of Science and Technology

Study Abroad

Université Paris Cité

Study Abroad

Stanford University Graduate School of Business

Executive Education; Stanford LEAD Professional Certificate

Mar 2021Mar 2022

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