Shubham Bhardwaj

Product Manager

Bengaluru, Karnataka, India7 yrs 10 mos experience

Key Highlights

  • Expert in building B2C and B2B products.
  • Proven track record in product strategy and management.
  • Strong background in fintech and e-commerce.
Stackforce AI infers this person is a Product Manager with expertise in Fintech and E-commerce.

Contact

Skills

Core Skills

Product StrategyLeadershipProduct ManagementStrategy

Other Skills

Problem SolvingProduct DesignTeam LeadershipWireframingUser InteractionMarket ResearchManagement ConsultingSQL

About

I work on B2C as well as B2B products in complex, independent, and highly ambiguous environment. At Amazon, I own post-purchase services fulfillment, returns, and warranty platforms across customers, brands, and internal teams. The role involves end-to-end ownership of large product areas, spanning customer experience, partner integration, and operational execution. Before Amazon, I was at Paytm, where I worked on both 0→1 and scaled products across payments (Offline & Online) and transit (NCMC + Local travel merchants). This included building new platforms from scratch, taking products live with banks and networks (VISA, RuPay, BBPS), and later scaling them across merchants and cities. I’m an MBA from MDI Gurgaon, one of India’s top management institutes. I specialize in strategy, first-principles problem solving, and customer backward thinking. I started my career at TCS, working on large enterprise systems, which grounded me in how complex systems behave in production. Reach out to me on - pg20shubham_b@mandevian.com

Experience

7 yrs 10 mos
Total Experience
2 yrs 1 mo
Average Tenure
1 yr 7 mos
Current Experience

Amazon

Product Manager

Sep 2024Present · 1 yr 7 mos · Bengaluru, Karnataka, India

  • - Building for trust and convenience in post-purchase.
Product StrategyProblem SolvingLeadership

Paytm

2 roles

Product Manager - Credit Card Bill Payments

Mar 2024Sep 2024 · 6 mos · Noida, Uttar Pradesh, India

  • Created first-in-the-industry products that significantly improved retention and reduced acquisition costs on credit card bill payments.
  • Transformed the customer support and Chatbot flows for credit card bill payments
  • Led initiatives which improved customer experience on application, which impacted funnel conversion.
Product ManagementProduct StrategyProduct DesignProblem SolvingTeam Leadership

Product Manager - Transit

May 2022Feb 2024 · 1 yr 9 mos · Noida, Uttar Pradesh, India

  • Created NCMC ecosystem in India from scratch (0 to 1) and transformed the largest transit merchants into NCMC ecosystem
  • Owned the EDC / POS device portfolio for transit merchants and introduced new devices based on transit use cases.
  • Created conductor bus ticketing ecosystem (0 to 1) to digitise the conductor ticket booking in India.
  • Led new product initiatives of introducing VISA payments in transit ecosystem and SoftPOS for recharges / Payments
  • Led the charter to transform the parking ecosystem in India for Malls and metros.
Product ManagementProduct StrategyProblem SolvingWireframing

Goodworker

Strategy Intern

May 2022Jul 2022 · 2 mos · Gurugram, Haryana, India

  • Created market entry and user cohort strategy for Goodworker
  • Competitor benchmarking done against erstwhile competitors
  • Interviewed the founders and HR heads to spot potential opportunities for Grade C hiring and provided recommendations for the same
Strategy

Ycp solidiance

M&A Consultant

Dec 2021Jan 2022 · 1 mo · New Delhi, Delhi, India

  • Helped a Japanese vaping company in acquisition.
  • Orchestrated decision to select variables and create future income projections.
  • Led reachout to potential acquirers for the company
StrategyManagement Consulting

Freecharge

Product Management Intern

Oct 2021Apr 2022 · 6 mos · Gurugram, Haryana, India

  • Competitor benchmarking, market research and user interviews
  • Recommendations provided for market positioning and creation of new MVP for a new segments
Product ManagementUser InteractionMarket Research

Farmers fresh zone

Product Management Intern

Jul 2021Aug 2021 · 1 mo · Kochi, Kerala, India

Blue ocean global technology

2 roles

Senior Business Analyst

May 2021Jun 2021 · 1 mo · Mohali

Business Analyst Intern

Feb 2021Apr 2021 · 2 mos · Mohali

Makemytrip

Product Management - Summer Intern

Apr 2021Jun 2021 · 2 mos · Gurugram, Haryana, India

Ambit private limited

Wealth Management Intern

Mar 2021Apr 2021 · 1 mo · New Delhi, Delhi, India

Product ManagementSQL

Mile- mdi's incubation lab for entrepreneurship, mdi gurgaon

2 roles

Senior Member

Feb 2021Mar 2022 · 1 yr 1 mo

Junior Member

Oct 2020Feb 2021 · 4 mos

  • Led MDI newsletter initiative and interviewed 5+ startup founders to publish insights for college students.
  • Led several content creation initiatives

Outlook publishing (india) pvt. ltd.

Sales And Marketing Intern

Jul 2020Aug 2020 · 1 mo · New Delhi, Delhi, India

Tata consultancy services

2 roles

Assistant System Engineer

Apr 2019Jun 2020 · 1 yr 2 mos

Assistant System Engineer- Trainee

Oct 2017Mar 2019 · 1 yr 5 mos

SQL

All india radio

Internship

Jun 2016Jul 2016 · 1 mo · New Delhi, Delhi, India

SQL

Education

Management Development Institute, Gurgaon

Master of Business Administration - MBA — Finance and Marketing

Jan 2020Jan 2022

Bharati Vidyapeeth's College of Engineering

Bachelor of Technology (B.Tech.) — Electronics and Communications Engineering

Jan 2013Jan 2017

Air Force Bal Bharati School

12th — Science

Jan 2011Jan 2013

Kendriya Vidyalaya

10th

Jan 2001Jan 2011

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