Oct 2024 – Oct 2025 · 1 yr · Delhi, India

Jan 2022 – Apr 2024 · 2 yrs 3 mos

Oct 2020 – Jan 2022 · 1 yr 3 mos

Jul 2019 – Oct 2020 · 1 yr 3 mos

• Launched Swiggy Stores; hired and trained manpower; optimized layout for faster picking; build SOP to execute operational excellence; were able to achieve 98% fill rates in Delhi NCR and reduce wastage / wrong items
• Consulted various partner stores on best practices; executed preferred partner program to improve fill rates; improved customer experience

Sep 2015 – Nov 2018 · 3 yrs 2 mos

• Initiated & implemented new businesses strategies in B2B, Heavy goods & Hyper-­‐local market; identifies & developed business opportunities with new & existing clients; streamlined operations & processes to remove bottlenecks; successfully increased revenue & led cross functional team to expand PAN India
• Single point of contact for Hyperlocal & B2B clients; targeted key decision makers to have active discussions with existing & new customers; modified products to match requirements; successfully managed client relations to increase client positive experience
• Review & negotiated business agreements; verified terms & conditions to close gaps;
• successfully completed & signed agreements for various clients

May 2015 – Sep 2015 · 4 mos

• Initiated & executed logistics model for Hyperlocal clients; managing daily operations & proposed process improvement projects; successfully started operations PAN India with all client requirement
• Proposed & implemented process improvement projects; carried out root cause analysis & value stream mapping to drive operational excellency; removed bottlenecks & reduced time of non-value added activities by 10%

Nov 2014 – Mar 2015 · 4 mos · Rotterdam Area, Netherlands

• • Analysed market, client & competition for all 14 sectors of company’s operations; monitored market developments by gathering information & interviewing sector heads; presented recommendations to Board of Directors on growth strategy

Jan 2011 – Dec 2013 · 2 yrs 11 mos · Gurgaon, India

• Analyzed problems in civil tendering and execution by defining cost structure of works & comparing with competitors; identified problems & Presented solutions to management to reduce cost by 20% (Siemens Management Consulting)
• Coordinated engineering, procurement and construction of first private sector HVDC transmission project in India (210m €); completed in record time of 24 months (4 months ahead of normal timeline)
• Proposed 'first HVDC steel engineered building solution' in India. Reviewed design, fabrication, execution; completed building construction three months ahead of schedule and achieved cost saving of 10%
• Implemented Health Safety & Environment (HSE) practices at HVDC sites to achieve high safety standards; reduced HSE issues at site and achieved zero accident during entire 2 year project
• Enhanced relationship with clients and contractors to resolve technical and contractual issues; reduced time and cost of project
• Led procurement and execution of transmission project in government sector; identified and built vendor relations to provide long term support and benefit to company
• Built targets for a team of engineers for various transmission projects; reduced delays in project completion
• Proposed Quality Assurance plan to clients to insure satisfactory quality standards at work; improved quality of works and client satisfaction. Met customer’s requirement for entire 2 year project

Jul 2008 – Dec 2010 · 2 yrs 5 mos · Gurgaon, India

• Supervised engineering and execution team of Government sector, HVDC Project (170m) and created solution for problems of government organization; met deadline and all requirements of government
• Initiated and implemented changes in standard guest house works for Projects; thereby saving budget by 10%
• Coordinated with consortium partners and vendors; accelerated work progress to meet deadlines

Jul 2007 – Jun 2008 · 11 mos · Gurgaon, India

• Responsible for design review of transmission sub stations; reduced reworks and cost implications associated with it
• Reviewed schedules of 400kV/220kV power substations; proposed new schedule and provided targets to team of engineers to achieve time saving of 10%