Ziya Singh

Operations Associate

Delhi, India7 yrs 2 mos experience

Highly Stable

Key Highlights

8+ years in client-facing roles
Expertise in SAP MM and P2P cycles
Proven success in digital advertising campaigns

Stackforce AI infers this person is a MarTech specialist with strong operational and analytical skills.

Contact

Skills

Core Skills

Sap MmProgrammatic Dv360Sales OperationsClient Relationship Management

Other Skills

Data AnalysisRetail SalesBusiness Development

About

Experienced professional with 8+ years in client-facing and cross-functional roles, combining strong expertise in SAP systems (certified in SAP MM) with hands-on knowledge of P2P cycles, procurement, and supply chain operations. Proven ability to streamline processes, drive operational efficiency, and deliver business impact in fast-paced environments. Additionally, have experience in digital advertising, having planned, executed, and optimized live campaigns across Google Ads Manager and DV360, managing performance across display, video, and programmatic channels.

Experience

7 yrs 2 mos

Total Experience

7 yrs 2 mos

Average Tenure

7 yrs 2 mos

Current Experience

Zomato

4 roles

Operations Business Analyst

Promoted

Jan 2024 – Present · 2 yrs 4 mos

Managed the onboarding of brands on the order tracking page, ensuring all
documents were in place before starting the campaign.
Collaborated with clients to facilitate campaign launches, and ensured smooth execution. Delivered services, maintained account satisfaction, and developed strategic sales plans to achieve corporate objectives.
Maintained strong client relationships, and provided issue resolution and solutions. Worked closely with the business finance team to ensure the timely generation and delivery of invoices.
Organized project documentation, including schedules, budgets, and reports.Tracked project performance against established benchmarks.
Executed SAP MM (Material Management) processes, including the P2P(Procureto-Pay) cycle, and invoicing workflows through SAP.
Ads Operations ownership: Oversee the end-to end ad operations process, including camapaign go-live, reporting, and finance workflows.
Planned, executed, and optimized live digital advertising campaigns using Google Ads Manager and DV360, driving performance across display, video, and programmatic channels.

Programmatic DV360SAP MMData Analysis

Key Accounts Operational Executive

Promoted

Jan 2021 – Dec 2023 · 2 yrs 11 mos

Managing and developing 2 National QSR(KFC, Pizza Hut)
Ads Operations ownership: Oversee the end-to end ad operations process, including camapaign go-live, reporting, and finance workflows.
Complete ownership for Onboarding new restaurant on Zomato.
Responsible for all the key operation metrics.
Manage end-to-end client relationship including Onboarding, operational queries, troubleshooting etc.
Ensure daily reporting of data. Provide timely and effective resolutions to all client issues to ensure client satisfaction of the highest level. Helping clients to scale up their business by making decision on aspects like pricing and coverage of delivery areas which includes customers attraction aspect.

Retail SalesSales OperationsClient Relationship Management