Preethi G Periyaswamy — Associate Partner
Experienced in leading end-to-end service delivery, ensuring seamless alignment between client expectations and operational outcomes. Skilled in managing service level agreements (SLAs), optimizing processes, and fostering cross-functional collaboration to enhance customer satisfaction. Expertise in ITIL frameworks, incident management, and continuous improvement initiatives to drive operational efficiency.
Stackforce AI infers this person is a Cybersecurity Operations expert with a focus on service delivery and team leadership.
Location: Chennai, Tamil Nadu, India
Experience: 16 yrs 3 mos
Skills
- Project Management
- Identity And Access Management (iam)
- Identity Governance
Career Highlights
- Expert in ITIL frameworks and incident management.
- Proven track record in optimizing service delivery processes.
- Strong leadership skills in building high-performing teams.
Work Experience
Kyndryl
Senior Manager (4 yrs 1 mo)
Delivery Manager (3 yrs 1 mo)
IBM
Delivery Manager (7 yrs 11 mos)
People Manager (12 yrs 1 mo)
HCL Technologies (Pvt.) Ltd
Specialist (4 yrs 2 mos)
Education
Master of Computer Applications - MCA at VLB Janakiammal College of Arts and Science
Bachelors in Computer Applications at Emerald Heights College
