Jahnavi Soni

Operations Associate

Waterloo, Ontario, Canada3 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Strong background in data analysis and visualization.
Proven ability to improve customer retention rates.
Experience in developing software prototypes.

Stackforce AI infers this person is a data-driven professional with a focus on customer service and software development.

Contact

Skills

Core Skills

Customer ServiceProcess ImprovementData VisualizationBusiness StrategyData AnalysisWeb DevelopmentSoftware Development

Other Skills

Inventory ManagementMatplotlibTableauC#Cascading Style Sheets (CSS)Customer SupportSales ManagementStatistical Data AnalysisMicrosoft Power BIBusiness AnalysisData AnalyticsStorytellingData ScienceMicrosoft ExcelData Mining

About

I am an ambitious person who works on self-discipline and creativity at the same time. I have a knack of analyzing things which is very helpful for me to achieve my goal in a right way. Moreover, I am a quick learner with good communication skills which helps me in interacting with new people. Moreover, i love challenges in life because it helps me to keep myself focused. To be unique in my field of expertise and make some difference in lives of people is my dream

Experience

3 mos

Total Experience

3 mos

Average Tenure

Current Experience

Walmart

Customer Service Representative

Sep 2021 – Present · 4 yrs 8 mos · Waterloo, Ontario, Canada

Learning Customer Representation side of the business along with Customer Services, Inventory Management and Sales. Participated in applying new practices applied in the business to yield better customer reviews and sales.

Customer ServiceProcess ImprovementInventory Management

Hcuboidtech

Intern

Aug 2020 – Aug 2021 · 1 yr · Ahmedabad, Gujarat, India

Developed data models, and use the data to create and present Data reports along with a visual representation curated to the needs of the stakeholders. Applied new formats and curated reports to improve customer and end client retention rate by almost 28%.

Business StrategyData Visualization

Siminfox technologies

Intern

Oct 2019 – Jan 2020 · 3 mos · Ahmedabad Area, India

Creation of Data reports, Analysis of data and presenting the reports to the stakeholder. The projects here have been a learning curve thus leading to a better understanding of importance of data from a business perspective. Developed new data models with new algorithms that resulted in 18% of better data accuracy.

MatplotlibTableauData AnalysisData Visualization