Jayanth P

Operations Associate

Bengaluru, Karnataka, India4 yrs 6 mos experience

Most Likely To SwitchAI ML Practitioner

Key Highlights

Expert in AWS and Python for learning systems.
Strong background in data analytics and API integration.
Multilingual communicator enhancing global collaboration.

Stackforce AI infers this person is a SaaS professional with strong expertise in learning management systems and data analytics.

Contact

jayanthracer09@gmail.com LinkedIn

Skills

Core Skills

Api IntegrationAwsData AnalyticsUser Experience (ux)Critical Thinking

Other Skills

ServiceNow AdministrationData MigrationPythonSoftware SolutionsData visualizationData cleaningHubspot CRMGenerative AIJiraService OperationAttention to DetailIncident ManagementSoftware ValidationFlow ChartsCustomer Satisfaction

About

At Adobe, my mission transcends mere administration; it encompasses orchestrating Adobe’s learning platforms with an analytical edge. My education of Bachelor of Engineering in Computer Engineering, laid the groundwork for my current role, where I employ AWS and Python to fine-tune our learning systems to peak performance and usability. The team and I have cultivated a robust product support environment, drawing on my background in data analytics and API integration to streamline processes and enrich the user experience. My linguistic agility in English, Kannada, and Hindi complements my technical acumen, allowing for seamless communication and effective problem-solving in our diverse, global landscape.

Experience

4 yrs 6 mos

Total Experience

2 yrs 3 mos

Average Tenure

2 yrs 7 mos

Current Experience

Adobe

Adobe Learning Manager System Administrator

Oct 2023 – Present · 2 yrs 7 mos · Bengaluru, Karnataka, India · On-site

Managed support tickets through ServiceNow for Adobe Learning Manager, ensuring timely resolution.
Provided product support for Adobe Learning Manager trainings and integrations with other learning systems.
Collaborated with product engineering teams to solve daily problems and test new software versions.
I have experience in API mapping and I have integrated different platforms like Workday, Marketo with Adobe Learning Manager

ServiceNow AdministrationData MigrationAPI integrationAWSPython

Near

Data Analyst

Jul 2023 – Oct 2023 · 3 mos · Bengaluru, Karnataka, India · On-site

Product Support data analytics, AWS cloud, python, QGIS. Data visualisation, data cleaning and structuring and providing support using Hubspot CRM tool for Data Pipelines.

Software SolutionsAWSPythonData visualizationData cleaningHubspot CRM+1

Product Support Specialist

Jul 2021 – Jun 2023 · 1 yr 11 mos · Bangalore Urban, Karnataka, India

Providing support for the flagship LinkedIn product and other Enterprise products. Escalating bugs to the engineering team and collaborating with them to provide solution to our clients.

Critical ThinkingUser Experience (UX)