Oct 2010 – Present · 15 yrs 7 mos · Bengaluru Area, India

• Responsible for procuring of IT Hardware & Software Category
• Retrieve and validate Purchase Request (PR) for accuracy and completeness.
• Determine the correct purchasing method based on pre-determined purchasing workflow.
• Creating Shopping Cart (SC)/PO within agreed OLA, making modification as required.
• Follow through on SC approval, issuing reminder to ensure TPT goals are met.
• Validate Purchase Order (PO) for accuracy; timely escalate PO discrepancy as required.
• Confirm PO receipt and Estimated Shipping Date (ESD) with external vendor.
• Track delivery status to ensure shipment is within ESD, escalate delivery delay as required.
• Follow up with vendor to ensure accurate and timely submission of invoices, escalate invoice and payment issue as required.
• Response to customer questions and queries with clear and accurate information.
• Accurately capture and document all procurement related information and work activities.
• Proactively assume ownership in resolving purchase order processing and management issues.
• Identify operational issues and process improvement opportunities.
• Assisting manager in addressing customer escalation, complaint, and queries as necessary.
• Assisting Manager in hiring and successful integration of new hired employees to their role and the team.
• Monitoring team performance to ensure operational KPI, OLA/SLA goals are consistently met.
• Process and content owner, ensuring process documents, SOP and knowledge articles are kept current.
• Work with customer contacts to ensure their specific SBR validation check lists and purchasing workflow are accurately documented and updated.
• Drive continuous improvements efforts to improve service quality and team’s performance to KPIs.
• Partnering with customer, stakeholders and support groups to drive solution to procurement process and operational issues affecting service delivery quality.

Aug 2010 – Oct 2010 · 2 mos

• Working as an Associate Executive with Tata Elxsi System Integaration Division
• Service Procurement, AMC ,Warranty support from Diffrent Vendors and Coordinating with Wide Customer Net work
• Revenue collection and coordinating with Vendors for any Invoice related queries and timely collection of Invoices from Customers
• Work with Accounts payable on the Vendor Invoices, First level verification, Work with Vendor for Ammendment in Invoice and PO .Timely payment of Vendor invoice. First level Point of contact for Vendors
• Logistics functuon include the Transit of Shipment from Customer sites and TO HO and Vice Vera. Internal Branch and Stock movement of Assets
• Filing VAT forms to the Govt Department and Updating the records
• Coordinating with Engineers in Customer site as First level Escalation to Customer and Closing the calls in SLA
• Cordinating with Vendor for Escalation calls
• Profit and loss account and Monthly collection,Revenue,Payment and Escalation report to National Suport Managers
• Coordinating with All branches and Support managers for HO related issues

Feb 2009 – Jul 2010 · 1 yr 5 mos

• Presently Working as Engineer Asset Management with Wipro InfoTech from Feb 2009
• Client: INTEL Technology India Pvt Ltd,
• DESIGNATION: Analyst -Procurement/Asset Management
• REPORTING To: Capacity and Business Operation Manager, Engineering Computing, Intel Technology India Pvt Ltd
• JOB RESPONSIBILITIES:
•  Procurement ,Vendor Management & Assets ( Hardware, Software and Services )
•  Coordinating with vendor on getting quote for the required configuration.
•  Interacting with vendor on commercial invoices and shipment details.
•  Co- ordinate with the team on quote and justification verifications.
•  Raise shopping baskets from the justification and quote using Purchase To Pay, SAP software.
•  Generating Purchase Requisition
•  Raised shopping baskets for Malaysia, China, Israel & Philippines and updated the data in the Global Procurement tracking tool.
•  Vendor forecast list was prepared every quarterly basis.
•  Keeping track on approvals and sending reminder mails, keep track on PO status, Delivery status & Update the same in the Globalize procurement tracking tool.
•  Attend global procurement standard Teleconference meeting on weekly basis on procurement standards and updating the tool on daily basis for the global auditing..
•  Attend Backlog meetings by the vendor on the shipment & delivery information.
•  Mapping the Purchases to the Forecast ID and Coordinate with Finance for the Payment
•  Logistics /Asset Management:.
•  Prepare inventory for the assets to be transferred from one cost center to another or location
•  Create automated shipping memo for sending any assets from one place to another which may from Intel to Intel with in India or other countries.
•  Collect the data for the assets from the stores.
•  Attend vendor meetings on bi- weekly basis on stocks and spares at stores.
•  Auditing of Assets from DATA CENTRE and BOOK and Store Auditing
•  DATA CENTRE SUPPORT:

Aug 2005 – Mar 2008 · 2 yrs 7 mos

• Two and half Years of experience in Different Levels of Administration (Branch Head and Relationship Manager) with MANAPPURAM GROUP OF COMPANIES (A premier NBFC dealing Gold loan, Deposit, Forex, Money Transfer) having branches all over India
• WEB(www.manappuram.com)
• JOB RESPONSIBILITY:
•  Branch Administration
•  Monitor the Accounts and book keeping
•  Posting of Accounting Entries, Accounts payable, Receivables, Intercompany Fund Transfers
•  Work with Money transfer agencies for International Fund Transfer ( UAE Exchange, Western Union ,Money Gram etc)
•  Monthly reconciliation of Branch, HO and Bank statements
•  Monitor daily Activities of Branch
•  Issuing loan and accepting Deposits
•  Daily report to RM and MD with Daily position of Branches
•  Custodian of Gold And Cash
•  Inventory Control of Gold and Cash
•  Interact with the Public Authority
•  Coordinate with building owners and other vendors for New branch Openings
•  Coordinate with Vendors and marketing dept for Advertisement(from quotes to Payment)
•  Product training to new staffs