Oct 2016 – Apr 2024 · 7 yrs 6 mos · Hyderabad, Telangana, India

• Leading a 400+ Vendor Operations team for Fraud & Abuse Prevention on Google products
• Operations Lead for launch of GOOGLE Pay – an India first product
• Set up the global operations for Google Pay within Trust & Safety
• Demand Planning: Initiated the process of bottom-up forecasting for business planning
• Supply Planning: Ensured adequate capacity in sync with the business forecast
• New Feature Launch: Launched various new Products and Policy features in partnership
• with the Product, Policy and Engineering teams
• Infrastructure: Partnered with Engineering team to develop & test the Risk Investigation
• Tool
• Awarded Spot Bonus within 6 months for developing a pro-active & analytical process to help
• capture Fraud ‘Faster & At Scale’
• $ 10 MM loss savings generated from the initiative within 6 months of launch
• Efficiency Initiatives: Initiated and executed the Workflow Optimization project
• Enabled 33% incremental throughput with 0 incremental investments
• Developed a Privacy & Information Security framework across T&S Vendor Operations
• Deployed across 4 Vendor Partners and 6 vendor sites worldwide
• Developed the Cleanroom Policy including the Digital and Physical controls to secure vendor
• operations

Sep 2015 – Oct 2016 · 1 yr 1 mo

• Responsible for New Product Launches at the largest Greenfield chocolate factory including
• Capacity Planning: Evaluated capacity requirements basis the strategic brand plan
• Business Planning: Created detailed business cases for Plant Capex Proposals
• Project Execution: Lead the complete project execution in coordination with different teams
• Material Planning: Managed the material planning process for the launch volumes
• Executed India’s biggest chocolate innovation project (DairyMilk Marvelous Creations) for ‘16
• Completed the project ahead of schedule and within the budget
• Ensured Launch volumes delivery 2 weeks ahead of committed timelines

Jan 2015 – Sep 2015 · 8 mos

• Responsible for design and execution of the Long-Term Capacity Planning and Sourcing Strategy
• for India chocolate business
• Supply Network Optimization: Lead the complete supply network optimization strategy for the
• India Chocolates business (~USD 500 MM)
• Recommendations included consolidation of manufacturing sites from 5 to 4
• Designed the Voluntary Retirement Scheme for a factory employing 474 employees
• Successfully sought approval from the Executive Directors for USD 75MM investment

Dec 2012 – Dec 2014 · 2 yrs

• Responsible for entire project life cycle for India chocolate projects
• Managed 11 major capacity expansion/innovation projects worth USD 100 MM
• Lead for key New Product Launches:
• ⁻ Cadbury Dairy Milk Silk Caramello | Bubbly | Home Treats
• Ensured 100% on-time, within budget completion for all projects through
• Timelines Ownership: Drafting of detailed L3 level timelines & ensuring 100% compliance
• Financial Planning, Forecasting & Reporting: 100% compliance to cash-flow targets
• Project Governance: Defined a robust governance structure for each project to ensure clear
• delineation of roles & responsibilities
• Risk Mitigation: Proactively forecasted & mitigated risk by coordinating with the cross
• functional project team
• Awarded the Highest Performance Rating in recognition of exceeding Key Business Priorities
• Built Project Management Capability within the organization by imparting training to project
• teams in partnership with A.T Kearney

May 2012 – Dec 2012 · 7 mos

Mar 2012 – May 2012 · 2 mos

Apr 2011 – Jun 2011 · 2 mos · Mumbai Area, India

• Developed a Business Case & Framework to Outsource the Operational Procurement Process
• ⁻ Designed the framework for India pilot with a scale-up for Asia Pacific Region
• ⁻ Project presented to Global Procurement Head.
• Awarded PPO for Outstanding performance

Jan 2010 – Jun 2010 · 5 mos · Pune Area, India

• Designed and implemented Component Carry Over in the New Product Introduction Division for
• Commercial Vehicles
• Benefits delivered include reduced time-to-market, material, testing and investment costs

May 2009 – Jul 2009 · 2 mos · Mumbai Area, India

• Only student from batch to be selected under the IIT Bombay Research Fellowship Scheme
• Conceptualized and developed simulation model to find optimum number of service stations

May 2008 – Jul 2008 · 2 mos