Alexandra Smets

Operations Associate

San Francisco, California, United States7 yrs 10 mos experience
Highly Stable

Key Highlights

  • Expert in managing multimillion dollar hardware deployments.
  • Proven track record in international supply chain logistics.
  • Strong reputation in vendor management and contract negotiations.
Stackforce AI infers this person is a seasoned professional in Infrastructure and Operations Management within the Tech industry.

Contact

Skills

Core Skills

Operations ManagementSupply ManagementContract NegotiationCost ManagementAsset ManagementSupply Chain ManagementProject ManagementAdministrative Support

Other Skills

Budgeting & ForecastingCritical ThinkingCreative Problem SolvingResourcefulCollaborative Problem SolvingCross-functional CoordinationAttention to DetailSocial NetworkingMicrosoft ExcelMicrosoft OfficePowerPointMicrosoft WordSocial MediaEvent PlanningLeadership

About

Operational technology professional with a strong reputation supporting multimillion dollar hardware deployment to build hyper-scale data centers and colo sites. Confident in international supply chain logistics, supply vendor management, project budgeting/spend accountability and the understanding of asset life cycle responsibilities.

Experience

7 yrs 10 mos
Total Experience
2 yrs 10 mos
Average Tenure
2 yrs 1 mo
Current Experience

Netflix

Infrastructure Planner

Apr 2024Present · 2 yrs 1 mo · San Francisco, California, United States · Remote

  • Global infrastructure strategy supporting key creative pillars such as Live Broadcasting, Gaming, SVOD, Ads, and compute resources for animation and creative workflows.
  • Manage strategic procurement of infrastructure services worldwide, including data center colocation and network connectivity.
  • Develop and maintain the rolling plan for all infrastructure components including data center colocation and network connectivity globally
  • Consideration to failure domains and fault planning for core services
  • Understand technology trends in our service and the long term impacts on the infrastructure
  • Identify and communicate infrastructure cost sensitivities based on demand signals and prevailing market trends.
Budgeting & ForecastingOperations ManagementContract NegotiationSupply ManagementCritical ThinkingCreative Problem Solving+3

X

Strategic Sourcing Manager for Cloud & Data Center Infrastructure

Feb 2023Dec 2023 · 10 mos · San Francisco, California, United States · On-site

  • Oversaw all infrastructure and IT service negotiations, optimizing contract terms post-acquisition for cost efficiency.
  • Led successful negotiations for vendor agreements, combined worth over $1B, encompassing global network circuits, cloud services, data center leases, and AI hardware procurement, emphasizing compliance, quality, and cost-effectiveness.
  • Dynamic Cost Management, Identified and executed cost-saving initiatives, reducing total ownership costs by over $20M across global network circuits, cloud services, data center leases, and AI hardware acquisitions.
  • Developed capacity delivery strategies, shaping vendor roadmaps to mitigate risks in network, server, and AI infrastructure, aligning with organizational goals.
  • Cultivated positive relationships with suppliers for $1B+ contracts, ensuring optimal performance tracking and alignment with organizational objectives in infrastructure and IT service delivery.
  • Provided expertise to cross-functional partners in Legal, Privacy, Information Security, and Compliance during contracting for cloud services, global data center leases, AI hardware, and various IT services.
Budgeting & ForecastingContract NegotiationCost Management

Twitter

2 roles

Data Center Asset Manager

Promoted

Feb 2020Feb 2023 · 3 yrs

  • Responsible to manage all Twitter owned Data Center Assets - valued over $1 Billion - International & Domestic Hardware Assets
  • Managed supply vendor accounts with $10M+ spend CAPEX to purchase & deliver hardware in several countries globally: Japan, France, Brazil, Australia, Hong Kong & beyond
  • Advocated and spearheaded processes to accurately track CAPEX and OPEX spend, leading to proactively forecast all spend for future Hardware deployments in emerging markets
  • Thrived with cross functional team projects that ranged from accounting to network engineering teams to meet all projects deadlines respectively.
  • Confident in technical hardware (HW) conversations ranging from component needs for cabling/optics/FRU, to patching matrices, and turn up process for out of band network equipment
  • Knowledgeable in operational run the business needs for POP & hyper scale data centers, paired with the understanding of the importance of accurate asset life cycle management
  • Certified IT Asset Manager (CITAM) by the International Association of Information Technology Asset Management, Inc. (IAITAM)
  • Excelled in a fast-paced working environment planning logistical processes to build two hyper scale data centers and over five networking POP locations globally
  • Knowledgeable in proper proceeds to securely decommission and re-sell Hardware
  • Experienced in Audit (PwC) compliance procedures (new/existing), inventory data upkeep in Radiant RFID/Oracle involving monthly reports with cross functional data, arranging monthly Data Center Cycle Counts and OpEx Management for support renewal contracts
Creative Problem SolvingAttention to DetailAsset ManagementSupply Chain Management

Executive Administrative Assistant

Feb 2018Jan 2020 · 1 yr 11 mos

  • Executive Business Partner Assistant - Platform Privacy and Data Security Engineering / Data Center
  • Assisted several high-level executives at Twitter including Chief Information Security Officer, as well as executives supporting Site Reliability Engineering, Data Center Hardware Supply & Operations
  • Responsibilities include active coordination and scheduling, prioritization on high-level meetings/projects simultaneously, coordinating complex travel agendas, purchase orders/expenses, event productions and full/multi-day off-sites for internal and external groups
  • Experienced in Project management and team roadmap creation
  • Facilitated in depth and detailed logistical planning and minute by minute agendas for previous CEO and CTOs for annual Data Center Tours
  • Lead point of contact for “Hack Week” based in the Seattle Office, responsibilities include organization of all local office communication for project deadlines, hype activates, and all demo day logistics
  • Lead point of contact for Twitter Women Executive Travel Program, which enables women in all offices to get facetime with Sr. Dr. Women+ from remote offices around the world
  • Overall, developed a great reputation for getting things done efficiently & effectively
Attention to DetailOperations ManagementProject ManagementAdministrative Support

A10 networks

Marketing Assistant Intern

May 2014Jul 2014 · 2 mos · San Jose, California

  • Participated in a summer marketing management internship to learn procedures, policies, rules and regulations concerning safety, quality, productivity, leadership and management skills.
  • Internship provided excellent exposure to how a recently IPO’d Silicon Valley tech company develops
  • and grows its business globally
  • Introduced a proposal recommending a new instructional tutorial video to improve communication
  • between different global departments with the application Workday Detailing employees globally
  • including titles, designated management ranking teams, and contact information within the company
  • Scheduled 100+ person Marketing Convention in Los Angeles, including activities and full day
  • itineraries for employees and interested customers
  • Developed Video tutorial to educate worldwide employees about WorkDay, a SaaS solution used to store and
  • organize all employment information
  • Tutorial video demonstrated shortcuts to access resources, contact information, and job titles to
  • connect to work more efficiently on a worldwide basis

Education

The University of Alabama

Bachelor of Science (B.S.) — Operations Management and Services Marketing

Jan 2012Jan 2016

The University of Alabama

Bachelor of Science (B.S.) — Operations Management and Services Marketing

Jan 2012Jan 2016

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