Fayaz Gujal

Operations Associate

Bengaluru, Karnataka, India19 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 15 years of sourcing and supply chain expertise.
  • Achieved $1.7M savings through strategic contract management.
  • Optimized supplier base, reducing operational costs by 30%.
Stackforce AI infers this person is a strategic sourcing expert in the SaaS and IT procurement sectors.

Contact

Skills

Core Skills

Strategic SourcingPeople ManagementSupplier Relationship ManagementSupplier RationalizationSourcingContract ManagementNegotiation

Other Skills

Operations ManagementCustomer Relationship Management (CRM)Team LeadershipTeam ManagementSoftware ProcurementRFPProgram ManagementCoachingGlobal SourcingGap AnalysisStakeholder ManagementSustainable ProcurementBusiness IntelligenceTeamworkIT contract negotiation

About

I am pleased to introduce myself as Fayaz Gujal, a sourcing and supply chain expert with over 15 years of experience. Meta (Facebook India Online Services), JP Morgan Chase, VMWare, IBM, and Infosys are a few of the prestigious companies I have worked with. I have handled both the category and strategic aspects of sourcing throughout my career. I have played crucial roles in developing and implementing category plans to meet the business's financial and operational needs. I have managed procurement budgets in the millions of dollars and reengineered processes to achieve operational excellence and cost savings. I have extensive knowledge and experience leading the procurement of complex projects, such as SaaS, Cybersecurity Solutions, and Hardware Solutions. Reviewing the existing telecommunications contract and switching to a new provider is a notable accomplishment in my role with Meta. This resulted in a $1.7M savings. During my tenure at VMWare, I optimized the supplier base. This resulted in eliminating 30% of existing suppliers, reducing operational costs and saving time. Strong knowledge and experience in the design, documentation, and implementation of end-to-end processes, such as the Target Operating Model (TOM), Standard Operating Procedures (SOPs), and templates for the Source to Pay (S2C) process. Expertise in continuous improvement techniques. I can operate strategically and granularly regarding program management and process redesign, and I am passionate about constant improvement. Motivated with a team-oriented work style and the capacity to inspire confidence and gain sway by displaying sound judgement and integrity.

Experience

19 yrs 9 mos
Total Experience
2 yrs 9 mos
Average Tenure
3 yrs 2 mos
Current Experience

Freshworks

Senior Manager Strategic Sourcing

Feb 2023Present · 3 yrs 2 mos · Bengaluru, Karnataka, India · Hybrid

  • Lead on various transformation initiatives as we scale the organization. Developing and implementing category strategies and advising the best services relationships with Fresh-works global services providers
Strategic SourcingPeople ManagementOperations ManagementNegotiationCustomer Relationship Management (CRM)

Meta

APAC Sourcing Manager

Feb 2019Mar 2023 · 4 yrs 1 mo · India

  • ♦Managed strategic sourcing initiative and collaborated closely with multiple business units driving the sourcing strategies for the APAC region. RPO for the EE category, overseeing sourcing initiatives
  • ♦Developed collaborative relationships with key stakeholders to strategically manage spending and supply base for all categories, including IT, Marketing, Professional Services, Consulting, HR, etc.
  • ♦ Developed and implemented a GMS function opportunity assessment and a Category Plan for Mobile Phone Source Vendors in the region, beginning with India and Singapore
  • ♦Constructed a Category Plan for Logistics Print services; an optimized imaging and printing environment provides region-wide benefits
  • ♦Developed a category strategy for the acquisition of Hardware within APAC by reducing the number of suppliers from four to one, rate card
Strategic SourcingSourcingTeam LeadershipTeam ManagementNegotiationSoftware Procurement+11

J.p. morgan

Associate - Sourcing Manager

Aug 2015Feb 2019 · 3 yrs 6 mos · Bengaluru Area, India

  • ♦Managed the Sourcing transactions for the US, EMEA, and APAC regions about the acquisition of software for the CIB & Cyber security LOB
  • ♦Guaranteed the Supplier engagements are executed following JPMC's Supplier Spend Management Policy and Third-Party Oversight Program
  • ♦ Developed working relationships with internal clients (Project Managers) in various business areas; understood their business drivers and third-party engagement requirements
  • ♦Performed supplier due diligence requirements enforced across the region and ensured that all selected vendors were SLA-compliant
  • ♦ Interacted with all onshore teams to increase the offshore sourcing team's throughput and effectiveness. Established compliance MIS for category PSLs and the new 'Buying' policy
  • ♦Collaborated with the Global and Offshore Legal department to finalize acceptable contracts and establish the correct procurement routes for the acquisition of goods and services
SourcingTeam LeadershipTeamworkNegotiationSoftware ProcurementRFP+9

Ibm india pvt ltd

Procurement Professional- Software Sourcing

Jul 2012Jun 2015 · 2 yrs 11 mos · Bangalore

  • ♦Administered moderately complex MSOW, SOW, and EULA contracts by analyzing performance requirements and customer purchase order requirements, including those issued against basic contract agreements and long-term agreements
  • ♦ Prepared and submitted proposals. Following legal and company regulations and policies, negotiate contracts of moderate size and complexity. Within the scope of responsibilities, negotiate price, terms and conditions, deliveries, and other business issues
  • ♦Developed responses to requests for proposals (RFP) that are moderately complex by reviewing bid process procedures, reviewing material, tests, and other requirements, and preparing appropriate responses
  • ♦ Negotiated contracts with suppliers, evaluated bids and proposals and analyzed all contract amendments and documentation to ensure contractual compliance.
  • ♦Coordinated with the ops buyer to ensure that the correct invoices were entered into SAP. Obtained contact information from the Nextance/Emptoris contract database and validated it, as well as confirmed that the accurate invoices were entered
SourcingNegotiationSoftware ProcurementRFPGlobal SourcingSupplier Relationship Management+4

Deloitte

Sr Procurement Analyst

Apr 2012Jul 2012 · 3 mos · Hyderabad Area, India

  • ♦ Prepare statement of work (SOW) under existing agreements.
  • ♦ Administered Ariba purchases and reconciliations for hardware. Obtained budgetary approval for purchase orders and composed approval messages
  • ♦ Managed some or all aspects of the administration of contacts, including intake and assignment
  • ♦Observed the contract documents, managed an email box, and responded to standard questions about participation agreements, multiple purchaser agreements, and standard software vendors
  • ♦Communicated with U.S.-based members of the global procurement team to obtain work assignments, review work products, provide status updates, etc.
NegotiationRFPGlobal SourcingSupplier Relationship ManagementStakeholder ManagementIT contract negotiation

Vmware

Procurement Specialist

May 2009Mar 2012 · 2 yrs 10 mos

  • ♦ Take care of all APAC & EMEA Purchasing requirements
  • ♦Purchase items in accordance with established policies and procedures.
  • ♦Conduct Contract and Commercial Negotiation with the selected supplier to forward the negotiated contracts to legal for execution
  • ♦Follow up with the supplier for delivery of the product and update the ETA to End-user.
  • ♦Collect, analyze and monitor category specific information on spend, supplier performance, user adoption and compliance, standards and specifications.
  • ♦Perform value analyses to support ongoing performance improvement and cost reduction of goods and services in assigned categories.
  • ♦Calculating price breakdowns, discounts, and freight charges prior to generating and processing purchase orders; following up with credits and resolution of invoicing discrepancies.
  • ♦Bi- weekly call with global Tech-ops team for review on the purchase for each region.
  • ♦Educate the requestor use for iProcurement for receiving against Purchase order, punch-out etc.
  • ♦Mentored progression of junior buyers and management staff through one-on-one training.
  • ♦Selection of supplier as per the evaluation criteria agreed with the Business Unit
  • ♦Work directly with Corporate, business units, plant personnel, plant engineering and procurement to settle warranty and service issues with equipment suppliers.
  • ♦Adhering to Global Non Catalogue requisition Guide while creating purchase orders. Basically ensuring that the proper Managerial level approval is provided via workflow, Supplier Quotes, ♦Engagement letters, Statement of work, Service provider agreements etc, the price quoted is correct and advising them to bill the invoice for the Purchase Order
  • ♦Mainly handle Hardware, software & facilities requirement
  • ♦Responsible for Annual Maintenance contracts & renewal
  • ♦Responsible for IT Procurement and software License Agreements
NegotiationSoftware ProcurementRFPGlobal SourcingSupplier Relationship ManagementStakeholder Management+1

Oracle

Analyst- Tactical Purchasing

Apr 2007Apr 2009 · 2 yrs · Bangalore

  • ♦ Assist Oracle employees to procure the product on iProcurement through web conference
  • ♦ Give the status of the requisition as to when the Purchase order will be created.
  • ♦ Follow up with the supplier for the delivery of the product and update the same to the employee.
  • ♦Maintain the supplier contact details.
  • ♦ Creating purchase orders with price, description on the punch-out sites.
  • ♦ Communicating with supplier and requester on the price change or availability of the product or service in iProcurement.
  • ♦ Follow up with the supplier for the delivery of the product or services through mail, call or service request.
  • ♦ Frequently generating the reports for Purchase order creations and requisitions in req pool.
  • ♦ Consolidating the weekly report of the team
  • ♦ Communicate to the team if any changes in the terms, policies or procedures in the process of procurement and payments.
  • ♦Frequent interaction with the strategic team for pricing and quotations
  • ♦ Basically ensuring that the proper Managerial level approval is provided via workflow, Supplier Quotes, Engagement letters, Statement of work, Service provider agreements etc, Estimates are attached wherever necessary and all the relevant explanation is provided for legal and marketing such as acquisitions & mergers, Legal fillings, Market research, Forecasting and Promotional events in the requests
NegotiationRFP

Infosys

Process Executive

Nov 2005Feb 2007 · 1 yr 3 mos · Bengaluru, Karnataka, India

  • ♦ Processing the compatibility of the products and service as to book the online orders.
  • ♦Contact the customer regarding the issue such as tax issue, configuration, re-invoice, contracts, products and discounts etc.
  • ♦Resolve the issues via e-mail and provide the resolution to all the global customers within SLA of 3 business days. And ensured to work for good customer satisfaction.
  • ♦Interact with the internal customer (Account Managers, Finance Mangers) and external customers.
  • ♦ Maintaining the daily Consolidation reports. Working on Productivity and the Quality analysis (Monthly basis) for the entire team. And also assisting fresher to start off the process ( floor support)

Education

Manipal Academy of Higher Education

Master of Business Administration (MBA) — HR/Marktg

Jan 2003Jan 2005

University of Mysore

B.Com — Commerce

Jan 1999Jan 2002

Central Board of Secondary Education

Sandur Residencial high school

Jan 1997Jan 1999

Kendriya Vidyalaya

school — I to X

Jan 1987Jan 1997

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