Jul 2020 – Present · 5 yrs 10 mos

• Build & lead a dynamic organization that delivers best in class employee workplace experiences that promote productivity, efficiency, and peak performance.
• Identify and implement innovative ways to deliver welcoming and stimulating workplaces that align with the Netflix brand and its high-performing culture.
• Develop FDOB guidelines that will help us seamlessly move into our workspaces as they open, and then consider how we iterate those spaces Day Two in terms of performance and maintenance.
• Maintain event venue and front desk hospitality locations that are of the highest quality and impact on our campus.
• Ensure the team can lead with diversity and inclusion efforts which can aid the productivity of our employees, talent and guests.
• Regularly assess work space readiness across the LA campus, ensuring workspaces, conference rooms, theaters, pantries and offices are occupant ready.
• Build relationships with local Netflix leaders to best understand their respective businesses and use knowledge gleaned to enhance the employee experience.
• Communicate the Workplace mission and strategies to leadership through timely, relevant, thorough and tailored communication.
• Manage a diverse team of full time employees, contractors, and vendors with a focus on the highest level of customer service.
• Collaborate with partner teams on the campus including but not limited to construction, design, security, safety, food & beverage, events, transportation, parking and operations.

Aug 2018 – Jul 2020 · 1 yr 11 mos

• Project coordinator for the build out of 6 new buildings.
• Managed the first day of business experience and ongoing operations.
• Managed 6 full time coordinators
• Managed employee requests and feedback and collaborated with cross functional teams to review,
• align on a plan, and execute on the request.
• Collaborated with cross functional partners to develop workflows and playbooks.

Aug 2017 – Aug 2018 · 1 yr

• As a Workplace Services Coordinator, I oversee and drive daily food service, catering and pantries, provide corporate/internal event support, manage the facilities and internal events calendar, vendor management, create and manage purchase orders, inventory management, daily workplace services, including maintaining conference rooms, mother’s rooms, copy rooms and general building aesthetics, work cross functionally with IT, AV and Admins, act as a backup for reception, onsite support for changes such as re-stacking and room modifications, provide the highest level of customer service to all employees, vendors and guests, develop and build strong relationships with internal customers to anticipate changing needs.

Aug 2016 – Aug 2017 · 1 yr

• Greeted guests and candidates at Netflix with a friendly demeanor, ensuring a positive first impression.
• Managed distribution of access badges for employees, maintaining security protocols.
• Compiled reports and performed audits, contributing to efficient office operations.