Nov 2023 – May 2025 · 1 yr 6 mos · Bengaluru, Karnataka, India · On-site

• Leading the claim strategic transformation initiative
• Managing 4 members, including 1 Engineering Manager/VP
• Designed the claim system processing 500k claims annually, worth $10 billion across all major global
• exchanges.
• Presented decommission plan of corporate action processing application to stakeholder and secured multi-year funding
• Presented convergence plan of multiple notifications systems into a strategic product
• OKR: achieved pay within 5 days for 65% of claims and reduced yearly write off by $6 million
• KRI: achieved 60% overall STP by improving matching STP by 20% and payment STP by 25%
• Presented monthly progress, achievement and risks to management in investment governance meetings
• Stakeholder management includes Managing directors, Executive Directors, Senior Vice Presidents Engineering and Operations Leadership
• building strategic claim notification system - processing 30k automated notification per day

Jan 2019 – Aug 2023 · 4 yrs 7 mos · On-site

• Trusted & respected people manager of high performing, cloud-certified, Agile Methodologies like
• Scrum-devops SDLC empowered Diverse ( gender > 50% + PWDs ) and inclusive team of 60+
• members (FTE and Consultants) demonstrating teamwork, cross functional leadership
• Led modernization of Virtual Advisor platform from mainframe to cloud. It facilitates transfer of
• business relationships from one channel to another at firm level and is build on microservices ,
• Microsoft SQL Server, powered by rule engine and workflows. The virtual advisor gateway filters
• ineligible business relationships among ~ 9.5m households, notifies clients and facilitates transfer of
• $50milion+ AUM every month accelerating growth of total AUM under this channel beyond ~$10B.
• led homecoming of 529 plan accounts within mandated timelines set by FINRA and empowered
• retaining business worth $1.5B+ AUM
• led roadmap, design and architecture of unified client onboarding modernization , build critical
• components like workflow orchestrator , business services , replay and compensation flows
• led design and architecture of a highly scalable automated account opening platform to support large
• IPO deals ensuring high reliability, delivering a throughput of 50k+ accounts/hr, end to end SLA of 5
• secs , fully audited with ability to replay and compensate for bad requests thru manual correction. IPOs
• like Uber , Airbnb , Project Apple have been executed with >97% STP rate , on an average opening 20k
• + accounts, facilitating trading worth ~$10m generating revenues of ~$1m per large deal.
• partnered and persuaded PO and squad to convert tactical enhancement project into a transformation
• initiative and led the delivery of a simplified platform, rich in user experience, built on Angular , Java ,
• Spring boot , DB2 database. Business user feedback "My pilot users and I cannot express how much
• we love the new UI and how much easier it has made our daily tasks. The team is by far the most
• focused "

Jan 2018 – Dec 2018 · 11 mos · On-site

• lead the architecture design, development of modern Enhanced Due Diligence platform , integrated
• with ECRR platform , delivering simple , well structured views rendering a rich user experience. Global
• KYC process was transformed to deliver one client experience of “One EDD for One Client” for 5m+
• clients.
• Customer relationship grouping (CRG) / Wealth Desk Dashboard : led designed and development
• of the platform enabling lifecycle management of 0.7 million CRGs. CRG is a central utility enabling
• advisors interact with clients and provide them with investment advice, CRG is a key component of
• Wealth Desk dashboard which brings to FA a 360 degree relationship centric view of their book of
• business, with actionable insights to proactively manage and grow your advisory relationship.
• architected Client merge solutions/ MCT to curate multiple similar profiles of client ( avg 5 ). One of
• key challenges to detect these frauds is dear identification of client, however multiple similar party
• records posed a great challenge. Swaraj and his team are collaborating with Fraud ops to evaluate
• merge client tools to facilitate groups of similar parties.
• MSVA business processes and platforms were audited by Internal Audit. The business partners
• were pretty new to the platform, therefore partnered with Business to help them understand various functions of the platform. The team self-identified a gap in segregation of duties, captured it in open
• pages, cooperated with Internal audit team by answering their queries and sharing required documents:
• The final report had no action items for technology team and the open page was remediated before
• submission of final audit report.
• Lending Portal : led design and integration of NAO services with Lending UI , enabling Margin
• and Lending operations to create rollup accounts via cloning as well as apply controls to collateral
• accounts , one of the important legs of decommissioning effort of legacy platform.

Dec 2014 – Dec 2017 · 3 yrs · On-site

• India Chapter Lead of Prospect Lifecycle Management , Relationship groupings, Account Onboarding
• designed and led multiple one client solutions for prospect lifecycle management, integrated this
• feature with Goal planning system and investment proposal tool consequently enabling advisor
• and portfolio managers to edit client information within their primary platform of doing business.
• This platform has been instrumental to the success of the WM growth strategy of deepening client
• relationships and is build Angular, Java , javascript, webservices, Spring boot, XML, Unix/Linux Shell
• Scripting,
• Proposed a workflow driven , STP architecture for client identification process .
• led design and delivery enabling DVP account feature for more than 100+ products , capturing DVP
• instructions for DTC and related interested parties
• PADT application common layer
• created mono repo of common functions like logging , db connection , rest client , approval , down
• steam api integration , data transfer objects, reference metadata etc
• bundles and published libraries which were consumed by all client onboarding application
• Global Chapter Lead of Account Redistribution System , leading team of employees(5) and
• consultants(10+)
• Build Diverse and productive team from scratch
• responsible to maintain UI (spring-mvc based), batch processing systems (driven by informatica ,
• teradata and mainframe jobs), reports application (SAP business-objects), admin tools (.Net web
• application)
• improve credit-debit reconciliation accuracy to 98%, automated reporting and reconciliation
• lead development and integration with cloud based document management application
• onboarding of 22,000+ users into strategic entitlement management system.
• prepared a detailed RFP and Solution architecture for transformation and secured 4m budget

Mar 2014 – Nov 2014 · 8 mos · Bengaluru, Karnataka

• UPSC preparation

Jan 2011 – Feb 2014 · 3 yrs 1 mo · Bengaluru, Karnataka, India · On-site

• Golden Source of Corporate Actions: Build vs. buy evaluation using RFP questionnaires from vendors Fidelity , TCS, etc. Proposed a phase-out integration plan, a possible in-house solution, and cost estimates of various vendor integration solutions. ranking derived from architecture, performance metrics, release cycles, testing and code quality , integration cost, and YoY licensing. 10 HC and 1m+ license fee savings/year.
• Claims processing : generate, match, and pay various claims by counterparties by integrating with Equilend; auto payment advice processing for all major exchanges globally within market cutoff time; circuit breaker for high payment; low-touch approval and exception processing; and zero duplicate payments. led the design of a simplified domain model with few state transitions and a one-way life cycle, a UX-driven UI with simple jBPM-driven workflows, and detailed audit trails of all claims settlements and reversal handling of $30 million worth of claims per day.
• Message driven Segregation instruction p2p system: The corporate actions life cycle processing requires lockup of shares that are expected to participate in that event. The application should identify such segregation requirements and send such requests to the inventory management system. A Cross functional project build using a simple message format with well-defined communication protocols and UAT using fitnesse handling 100k requests/day
• Automated notification system : scheduled notification for corporate action lifecycle events , retrieve contact details for all underlying positions, group them by recipients, and notify in standard formats with legal advisory as per client preference. Build using Quartz scheduler , Message Queue, Velocity template , Sybase , Java, and shell scripting , sending 5m notifications per day.
• Message based Automation of proxy announcement response capture , digital transformation, IIS vendor integration , operations cost were reduced 75%, 5 HC saving yearly

Dec 2009 – Dec 2010 · 1 yr · Bengaluru, Karnataka, India · On-site

• Entitlement Calculation Engine : The corporate actions announced by issuer affect the holding position or cash balance of shareholders. The objective of the project is to build an engine which can calculate shareholders entitlements using user-defined rules and formulas.
• led design of a simple domain lifecycle, in-place audits, calculation inputs trails, decoupled business and calculator logic driven by Drools , handling millions of calculation/day
• Performance optimization of Corporate action archival using memory profiling tools like JProfiler, JVisualVM, Yourkit , heap dump analyzer achieving 70% faster archival
• Unit, PE and Regression testing

Aug 2007 – Nov 2009 · 2 yrs 3 mos · Mumbai, Maharashtra, India · On-site

• Technical Lead of 6 engineer, Project Manger for Subscriber Registration, Logistics integration, PRAN Card printing , Ipin generation, Withdrawals , Schema Preference , PFM integration for Central Record Keeping Agency (CRA) /NSDL for PFRADA enabling National Pension Scheme for Central, State Govt and Corporates.
• bulk onboarding of million of central govt employees via automation
• TCS B@NCS ( formerly known as FNS B@NCS ) Product development center, develop key core banking features of the B@NCS product
• TCS-B@ncs core banking solution customization and packaging for PSU banks ( CBI, BOM, Allahabad bank)
• Automated branch onboarding at scale , TCS Innovation award for this design and solution.
• My responsibilities include Requirement gathering, S.R.S. and Design documentation, Coding ,Code review , team management ,release management. performance review , recruitment etc.

Aug 2006 – Jul 2007 · 11 mos · Mumbai, Maharashtra, India · On-site

• OO development of an Online training and testing web portal of various projects teams. (Full SDLC using OO approach) Implemented in C#.NET.
• Design of Hospital management system

May 2005 – Jul 2005 · 2 mos · Noida, Uttar Pradesh, India · On-site

• Study and practice Of various Hdl languages VHDL, Verilog, System Verilog
• User Interface Testing.
• Generation Of test cases in Hdl languages (VHDL, Verilog, System Verilog )for S/W called Emulator.
• Testing of its Compatibility of S/W with its Previous S/W of same Nature.
• Debugging and Removal errors that appeared in testing.
• Addition of New features to the S/W (language C,C++).