Veenita Krishnan

Senior Software Engineer

Pune, Maharashtra, India18 yrs 5 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

19 years of expertise in Learning Platform Strategy.
Proven track record in stakeholder management and solution implementation.
Strong background in regression testing and business analysis.

Stackforce AI infers this person is a Learning Management Systems expert with a strong focus on stakeholder engagement and solution delivery.

Contact

Skills

Core Skills

Learning Management SystemsStakeholder ManagementRegression TestingCustomer SupportData ManagementBusiness AnalysisUser Acceptance TestingContent ManagementProcess Improvement

Other Skills

CommunicationTrusted Business AdvisorSolution ImplementationRequirements AnalysisCreative Problem SolvingRequirements GatheringDashboardTest PlanningTest CasesFunctional SpecificationsBusiness RequirementsStrategic PlanningCoachingTeam ManagementManagement

About

To work in a challenging job where I can fully utilize my skills and experience, which provides me scope for upward movement in my career and contribute to the growth of the organization and be a key performer of the organization.

Experience

18 yrs 5 mos

Total Experience

2 yrs

Average Tenure

5 yrs 1 mo

Current Experience

A.p. moller - maersk

Senior Software Engineer

Apr 2021 – Present · 5 yrs 1 mo

Extensive knowledge and experience in the field of technology, particularly with regards to Learning Management Systems.

Stakeholder ManagementCommunicationData ManagementLearning Management SystemsTrusted Business AdvisorSolution Implementation+1

Wiley

Senior Consultant

Dec 2020 – Apr 2021 · 4 mos

Regression TestingStakeholder ManagementCommunicationData ManagementCreative Problem SolvingCustomer Support

Digital cues

Manager- AMS at Digital Cues

Aug 2018 – Dec 2020 · 2 yrs 4 mos · Pune

Manager

Regression TestingStakeholder ManagementCommunicationData ManagementCreative Problem SolvingCustomer Support

Upside learning solutions

Project Leader

Apr 2018 – Aug 2018 · 4 mos · Pune Area, India

Regression TestingStakeholder ManagementCommunicationData ManagementCreative Problem SolvingCustomer Support

Vmware

Senior Business Analyst

Jul 2016 – May 2017 · 10 mos · Bengaluru Area, India

After a successful 11 year of working on cross domain. I have moved forward to explore the working with Saba LMS. Exploring and learning LMS business and it requirements with all new role of Sr.Business Analyst for LMS. My work includes Managing services and functional/technical consulting the business users of the Saba LMS. Certified Trainer and Diploma Holder in PR and Corporate Communication.

Regression TestingStakeholder ManagementCommunicationData ManagementCreative Problem SolvingCustomer Support+1

Digital cues

Senior Analyst, Talent Consulting

Aug 2015 – Jun 2016 · 10 mos · Pune Area, India

Working with Saba LMS. Exploring and learning LMS business and it requirements with all new role of Business Analyst for LMS. My work includes Managing services and functional/technical consulting the business users of the Saba LMS.

Regression TestingStakeholder ManagementCommunicationData ManagementCreative Problem SolvingCustomer Support+1

Saba

Sr. Product Support Engineer

Dec 2013 – Jul 2015 · 1 yr 7 mos · Pune Area, India

Provide product support to world wide customers of SABA through via various channels: phone, email, chat.
Effectively articulate necessary technical and non-technical information to customers in a simple and concise manner and focuses on providing superior customer support.
Assess severity and impact of customer issues.
Manage assigned support cases and customer issues independently.

Regression TestingCommunicationData ManagementCreative Problem SolvingCustomer Support

Symantec

Business Analyst

Jul 2011 – Jul 2013 · 2 yrs · Pune Area, India

Support for the Education Services Systems and Web infrastructure.Lead and participate in User Acceptance Testing cycles.
Create detailed and complex test and training documentation.Monthly Audit of the Education Websites.
Assist in troubleshooting system issues.
Assist in web, online registration system, and system project implementation, testing, and deployment to the Website

Regression TestingCommunicationData ManagementCreative Problem SolvingCustomer SupportBusiness Analysis+1

Wns global services

Lead Coach Operations

May 2006 – Jun 2011 · 5 yrs 1 mo · Pune Area, India

Content Management/Development of British Airways Web Page.
Updating day-to-day news, promotional offers of British Airways for entire world.
Customer Resolutions, Process Improvements within team and Content Management of British Airways.
service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place for British Airways World Cargo.

Regression TestingCommunicationData ManagementCreative Problem SolvingCustomer SupportContent Management+1