Supriya Bajalia

Product Manager

Mumbai, India19 yrs 1 mo experience

Highly Stable

Key Highlights

17 years of experience in project delivery
Expert in Agile methodologies and governance
Proven track record in automation and efficiency

Stackforce AI infers this person is a Fintech Project Manager with expertise in Agile delivery and automation.

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Skills

Core Skills

Agile MethodologiesProject GovernanceProgramme DeliveryQuality AssuranceTeam Management

Other Skills

Test PlanningUiPathKPI trackingProject TrackingReporting AutomationAgile & Waterfall MethodologiesUATRegression TestingJIRARisk ManagementStakeholder ManagementQuality CenterTest CasesPL/SQLTesting

About

Project/Program Manager with 17 years of experience delivering complex initiatives across Banking, Financial Services, and IT environments. Skilled in end-to-end project delivery, business analysis, and Agile execution, with a strong focus on governance, stakeholder management, and process optimization. Proven ability to gather and translate business requirements into functional solutions, drive data-driven decision-making using KPIs and dashboards, and lead cross-functional teams across global environments. Experienced in UAT, implementation, and post-go-live support, ensuring seamless delivery and business value realization. Strong background in automation initiatives (RPA – UiPath), reporting solutions, and continuous improvement, with a track record of enhancing operational efficiency and delivery outcomes. Adept at managing senior stakeholders, resolving risks and dependencies, and aligning technology solutions with business goals.

Experience

19 yrs 1 mo

Total Experience

7 yrs 8 mos

Average Tenure

3 yrs 9 mos

Current Experience

Citi

Assistant Vice President

Aug 2022 – Present · 3 yrs 9 mos · Maharashtra, India · Hybrid

Delivered 5+ global IT and automation programs, using structured governance frameworks, resulting in on-time delivery and ~15–20% cost optimization.
Established program governance and compliance controls, using standardized reporting and audit practices, resulting in 30% improvement in audit readiness and zero major findings.
Led RPA initiatives using UiPath, resulting in 40% reduction in manual effort and ~25% increase in process accuracy.
Managed cross-functional global teams, using Agile practices and stakeholder alignment, resulting in 20% faster decision-making cycles.
Enhanced program visibility using dashboards and KPI tracking, resulting in real-time insights and 25% better risk mitigation.

Agile MethodologiesTest PlanningProject Governance

Capgemini

3 roles

Test Manager & Scrum Master

Apr 2020 – Aug 2022 · 2 yrs 4 mos

Delivered 10+ projects end-to-end, using Agile (Scrum) practices, resulting in 95% on-time delivery and improved client satisfaction scores.
Translated complex technical requirements, using stakeholder workshops and documentation, resulting in 30% reduction in rework.
Led client communication and coordination, using structured governance and reporting, resulting in 20% faster issue resolution.
Improved project tracking, using status reports, risk logs, and KPIs, resulting in early identification of 90% of risks.
Designed business workflows and architecture, using process modeling tools, resulting in 15% improvement in operational efficiency.
Created functional specs and user stories, using Agile frameworks, resulting in clear scope definition and reduced scope creep by 25%.
Automated reporting and analysis, using Excel (pivot tables, macros), resulting in 50% reduction in manual reporting effort.

Agile MethodologiesProgramme Delivery

Senior Test Analyst

May 2010 – Aug 2022 · 12 yrs 3 mos

Led end-to-end testing cycles, using UAT, regression, and automation techniques, resulting in 30% reduction in production defects.
Designed and executed 1000+ test cases, using structured templates and QA tools, resulting in high test coverage and improved release quality.
Managed defect lifecycle, using JIRA, QC, Zephyr, resulting in 25% faster bug resolution turnaround.
Improved QA processes, using automation and best practices, resulting in 20% faster test execution cycles.
Collaborated with cross-functional teams, using Agile ceremonies, resulting in seamless delivery and fewer post-release issues.
Built test data and validation queries, using SQL, resulting in accurate and efficient test execution.
Drove continuous improvements, using defect analysis and reporting, resulting in 15% improvement in QA efficiency.
Developed knowledge and test documentation, resulting in faster onboarding and reduced dependency on SMEs.

Agile MethodologiesAgile & Waterfall MethodologiesQuality Assurance

Scrum Master

May 2010 – Aug 2022 · 12 yrs 3 mos

Led Agile teams of 8–10 members, using Scrum framework, resulting in 25% increase in team productivity.
Facilitated sprint planning, stand-ups, and retrospectives, resulting in consistent sprint velocity improvement (~15%).
Coached teams on Agile best practices, resulting in reduced delivery timelines and improved quality metrics.
Managed project scope, timelines, and budgets, resulting in successful delivery within constraints for 95% of sprints.
Identified and resolved blockers proactively, resulting in 20% reduction in sprint delays.

Agile MethodologiesAgile & Waterfall MethodologiesTeam Management

Logica

IT Consultant

Apr 2007 – May 2010 · 3 yrs 1 mo

(1) Involved in implementation and support in this project.
(2) Performing pre-requisite checking for the installation at the sites of RBI as well as member banks.
(3) Providing user training to the bank officials of member banks.
Testing Issues which were fixed by the development Team
(4) Perform User Acceptance Testing (UAT) with the Customers/Clients.
(5) Experience in testing of web application based on ASP. NET and SQL Server 2005
(6) Functional Testing- Using Black box testing technique.
(7) Performed Regression, Confirmation(Re-testing) & Integration testing.
(8) Perform Maintenance Testing.
(9) Designing of Test Plan, Test Scenario and Preparation of Test cases and executing them.
(10) Assure the ongoing operation and maintenance of the contracted software