Jan 2014 – Jan 2017 · 3 yrs · Los Angeles County, California, United States

• The Director of Product Innovation - Launch Strategy - is a senior cross-functional leader who bridges digital product management and creative strategies to drive toward tomorrow’s Netflix
• Demonstrated tenacity, resilience, and leadership experience that enables you to organize and lead projects, overcome challenges, and propose solutions. We seek a highly motivated self-starter.
• Be both quantitative and qualitative. You should be able to quickly assess and understand complex systems, but also have high EQ, so that you can be a product ambassador to the rest of the organization and our global partners.
• High English and Hindi language proficiency in reading, writing and speaking
• Superb communication skills - You must be able to cultivate strong working relationships, communicate effectively, write meticulously, and give outstanding presentations.
• Interest in data-informed decision-making, and ability to problem-solve with and without perfect metrics.
• A deep understanding of the entertainment landscape in India will go far
• Willingness to travel to United States
• Experience in large-scale digital production or publishing, i.e. tech, media, or agency environment.
• Arrive earnest, mature, and ego-free. We welcome open, candid feedback, and expect every teammate to invest in bettering themselves and the group.
• Love interacting with content creatives and backend engineers alike.
• Have an eye for compelling design, and be able to advocate on behalf of what’s best for the member experience.
• Have had experience in a high tech / software engineering setting, and can quickly get up to speed on the distinctive nature of our system architecture, algorithms, and overall approach to intelligent automation and personalization.
• Entertainment experience working with media, television, or film creators.
• Have experience leading A/B testing and analysis.

Jan 2011 – Jan 2014 · 3 yrs · Palo Alto, California, United States

• Managing the leaders of our 3 Technical Research Analyst teams.
• Providing indirect leadership to the leaders in the office who do not report directly to you.
• Building the strongest possible technical research organization through hiring, coaching, development, performance management, discipline, and terminations.
• Building a high performance team culture that supports the team’s primary objectives.
• Setting the strategy of the organization and working with your leadership team to execute that strategy.
• Analyzing a variety of data sources to develop and manage KPIs relevant to your team’s mission.
• Lead your team to drive resolution of issues that affect both internal and external customers, reducing any downtime for our product or internal tools.
• Identifying knowledge and skill gaps or opportunities within the team, and partnering with cross-functional groups to improve.
• Driving end-to-end efficiency within our escalation flow while avoiding unnecessary processes.
• Creating consistency in the team's execution by setting clear direction and expectations.
• Partnering closely with Customer Service and Reliability Engineering teams in Los Gatos, CA and around the world.

Jan 2008 – Jan 2011 · 3 yrs · New York, United States

• Works with PayPal business units and Product Dev teams to design, develop and deliver data solutions on one of the largest data platforms in the world.
• Product Ownership: Responsible for one or more highly complex product/project delivery. With minimal guidance, develops a product strategy for the specific area and leads project execution. Represents their product to customers and to peers across PayPal and is seen as a critical stakeholder for feedback on new feature ideas.
• Data Area Owner: Go to person for their product's feature, design and domain details. Ability to present information about their product to stakeholders and senior management.
• Requirements: Engage with internal or external customers for requirements. Ability to capture, document and present requirements without any assistance.
• Problem Solving: Understand and provide inputs for the trade-offs in launching the feature. Successfully able to collaborate to resolve deadlocks and present feasible solutions. Ability to drive an agreement on a solution and its adoption.
• Technical Expertise: Facilitate technical discussion for their product and provide feedback and inputs in the technical and architectural design. Ability to review the tech specs and architectural design docs.
• Negotiation: Manage the expectation of internal and external customer by effectively prioritizing resources, work and negotiating product/project needs.
• Innovation: Lead the team to ideate, do POC and implement change to bring innovation in their product, grooming new technologies and presenting them to management

Jan 2004 – Jan 2008 · 4 yrs · New York, New York, United States

• Provide the product leadership to make sure we build the right solutions to enable our customers across the shopping funnel use content to make purchase decisions.Responsible for thinking big to identify experiments and new product ideas to encourage customers to engage with content.
• Owning, building and driving the content experiences for new digital publishing products
• Partnering with key stakeholders to define content product strategy
• Manage prioritization and trade-offs for speed to market, performance and features and deliver experiences working closely with engineering teams
• Partnering with digital business teams across Amazon to identify and influence development of new products and services.
• Promoting data-driving decision making throughout the team
• Addressing barriers through problem solving and coordination with stakeholders
• Build and manage high quality product roadmaps based on your vision and strategy
• Gain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership
• Creating program goals and related metrics, track progress and manage through obstacles to achieve your objectives
• Communicating performance, articulating root-cause analysis and linking to specific improvement areas
• Sharing best practices with other Amazon teams
• Highly analytical, able to work with numbers and follow metrics and make decisions based on data
• Able to prioritize complex deliverables, negotiate with stakeholders, have highly technical discussions, and run large meetings with technical and business leaders.
• Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization
• Understanding and practice with product management methodologies, especially those that support agile software development environments.