Pankaj Shokeen — Operations Associate
4.5 years of Work experience in ZOMATO LTD. as a Senior Quality Analyst in Logistics process which deals with all the queries of order and non order level of delivery partners which they raised through their apps in the form of tickets and dashboard which used here is Freshdesk. Audited the work done by the agents from Radical minds and Startek companies (Zomato’s third party companies). Took Certifications and training of New batches as well.
Stackforce AI infers this person is a Quality Assurance expert in the Logistics industry.
Location: Delhi, India
Experience: 8 yrs
Skills
- Quality Management
- Quality Assurance
- Quality Auditing
- Quality Control
Career Highlights
- 4.5 years in Quality Assurance and Auditing
- Expert in Logistics process management
- Trained new batches for quality standards
Work Experience
Blinkit
Assistant Manager (10 mos)
Zomato
Senior Quality Analyst (5 yrs 2 mos)
Associate (2 yrs)
Education
Bachelor of Engineering - BE at Malaviya National Institute of Technology Jaipur
at Army Public School (APS)
